Forum Replies Created
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December 14, 2020 at 9:15 am in reply to: Hamburger menu suddenly showing for all screen sizes, theme options unavailable #1267045
Jordan, thanks for that, yeap cleared cache in browsers an in server, code at the top, installed Query Migrate Helper and changed version, nothing works this happened right after the update, my customer is really really angry at this point.
Cheers
Javier
December 11, 2020 at 9:24 am in reply to: Hamburger menu suddenly showing for all screen sizes, theme options unavailable #1266481Jordan, thanks for that enfold.css does not exist and style.css can not be edited. Adding the code to the quick css module makes no difference one if I take the max-width down to 800px or any other value.
I have also tested this code and the same no effect:
/* Activate burger menu */
@media only screen and (max-width: 800px) {
#top #header .av-main-nav > li.menu-item {
display: none!important;
}
#top #header .av-burger-menu-main {
cursor: pointer;
display: block!important;
}}Cheers
Javier
December 11, 2020 at 1:18 am in reply to: Hamburger menu suddenly showing for all screen sizes, theme options unavailable #1266435Rikard, thanks for that, in which file could I find that code?
December 9, 2020 at 8:41 am in reply to: Hamburger menu suddenly showing for all screen sizes, theme options unavailable #1265935Dear Rikard, thanks for your response, we use Macs and neither Chrome nor Firefox or Safari display the menu our end so I am not entirely sure if you are on a Windows computer and for some reasons the issue is not present but our customer is also having exactly the same problem, I could ask which browser she is using although we have had this site with no issues for the pst 2 years. Also I can see that many users have reported exactly the same issue on your site in the past.
We do all our testing on an old Mac in purpose and we have the same issue.
Using this tool
http://whatismyscreenresolution.net
We can clearly see that anything below 1280px and the menu disappears triggering the hamburger, is there any was of bypassing that behaviour?
Bellow the email from our customer
Dear Javier,
I have a question about the main menu on our homepage. It appears on the
right hand side both by clicking the three lines as well as by accessing
it directly on the right hand side. Unfortunately it does not appear
anymore at the top of the page. Could you have a look at this?Thank you!
December 8, 2020 at 1:07 am in reply to: Hamburger menu suddenly showing for all screen sizes, theme options unavailable #1265649Dear Rikard, thanks for your response, I might not have explained myself properly as after checking in multiple computers our end we still have the same issue:
The main menu navigation has gone from the navigation bar and we can only see as a hamburger menu for all screen sizes.
Updating to the last version 4.7.6.4 has resolved the issue of us not being able to get into the settings on the template.
However the menu issue still persist.
Nikko, thanks for that, does seem to work well.
Thanks!
Dear Nikko, thanks for your suggestion, yes I think it would. How would I achieve it?
Kind Regards
Javier
May 17, 2016 at 5:51 am in reply to: After upgrade to the latest version and WP 4.5 multiple issues on content #633471Hello, yes I was experiencing the issue with the default editor which give me the clue that a plugin could have been involved. I have now identified the plugin and turning it off the editor is back to normal.
Many thanks for your help on this
Kind Regards
Javier
Josue, Ok I got it now I was looking at the embedded portfolio rather than the portfolio item itself, many thanks for your help on this.
Cheers
Javier
Dear Josue, thanks for that yes I can see it has been fixed. Since we are going live in an hour we now have moved the site to the production server so could you tell me again how to do it? so that I can apply the change on the live version?
Where do you click to get those ADDITIONAL PORTFOLIO SETTINGS options?
Kind Regards
Javier
Any progress on this? we are launching the site later today.
Cheers
April 29, 2016 at 8:58 am in reply to: After upgrade to the latest version and WP 4.5 multiple issues on content #624159Rikard, thanks for that, nop turning plugins off did not solve the issue, apparently more people are experiencing the same:
https://wordpress.org/support/topic/visual-editor-not-working-in-wordpress-45?replies=23
Any ideas?
Cheers
Yigit, I have added it below.
Kind Regards
Javier
April 27, 2016 at 10:13 am in reply to: Images on the slider invisible after upgrading Enfold #622884Hello, as per my other site,I can also conform the issue has been resolved on this site, many thanks for helping out on this.
Kind Regards
Javier
April 27, 2016 at 10:11 am in reply to: Upgraded to WP 4.5 a few days ago all fine, today after upgrading Enfold issues #622881Yigit, Rikard, heap I can confirm the issue has been resolved on this site, thanks for your help. I still have another site with the same issue but that is a different ticket.
Kind Regards
Javier
April 26, 2016 at 8:38 am in reply to: After upgrade to the latest version and WP 4.5 multiple issues on content #621984Rikard, thanks for your quick reply, of course, added below.
April 25, 2016 at 9:30 am in reply to: Images on the slider invisible after upgrading Enfold #621095Rikard, I have read carefully your instructions and follow them step by step also adding the code. The slideshow is still not visible on any browser on any platform. Unusually it works just fine on mobile.
I will add my credentials below.
Kind Regards
Javier
Ismael, sorry I don’t see the Overwrite Portfolio Link when I edit the portfolio element, I see:
Which categories should be used..
Columns
Post number
Excerpt
and so on
Cheers
Ismael, thanks for your reply, I will try your suggestion and let you know.
Cheers
Javier
April 25, 2016 at 8:16 am in reply to: Upgraded to WP 4.5 a few days ago all fine, today after upgrading Enfold issues #621055Hello, I am still having issues on one of my sites, I noticed you have posted some instructions about how to solve the issue, I will follow them and report back.
Many thanks for looking into this for us.
Cheers
Javier
Vinnie, thanks for that, it did the trick.
Cheers
April 21, 2016 at 12:02 pm in reply to: Images on the slider invisible after upgrading Enfold #619082added below
April 21, 2016 at 12:01 pm in reply to: Images on the slider invisible after upgrading Enfold #619081Not sure why the link for remove on my original comment, her it is again:
April 15, 2016 at 2:35 pm in reply to: Upgraded to WP 4.5 a few days ago all fine, today after upgrading Enfold issues #614839Yigit, thanks for that, yes its ok in Chrome but no joy on Safari even after the refresh, any idea why this could be happening?
Cheers
Javier
April 15, 2016 at 2:25 pm in reply to: Upgraded to WP 4.5 a few days ago all fine, today after upgrading Enfold issues #614834Yigit, thanks for that, the link to the site is:
Running latest version of Enfold (problem started to happen to day after upgrading).
Cheers
Yeap, that did the trick, many thanks
Javier
November 9, 2015 at 3:49 pm in reply to: Overlay text on homepage slideshow on mobile devices #532676Rikard, thanks for that, OK I’ve got it now.
Cheers
November 3, 2015 at 6:21 pm in reply to: Overlay text on homepage slideshow on mobile devices #529544Hi, I was not sure what you did mean when you said “adding this to a code block in the page” maybe you can elaborate a bit more?
I have added to the QUICK CSS box under GENERAL STYLING but I am not sure if it has made any difference.
Cheers
Javier
November 3, 2015 at 5:46 pm in reply to: Overlay text on homepage slideshow on mobile devices #529512Elliot, thanks for that, yes you are right the text doe snot break but it makes it unreadable so I will try your suggestion and let you know.
Cheers
Javier
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