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Viewing 7 posts - 1 through 7 (of 7 total)
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    Posts
  • March 13, 2019 at 3:51 pm in reply to: I can not complete the installation #1078293
    javiergl

    We are migrating to another hosting, so I ask how to proceed to install the theme again.

    March 10, 2019 at 9:08 pm in reply to: I can not complete the installation #1077112
    javiergl

    We have changed the server and I need to reinstall the theme on another server. I tried but it leaves the site blank when I install thema. How to do?

    May 23, 2018 at 10:09 pm in reply to: Mobile version with advertising #961258
    javiergl

    Hi,
    when trying to update the theme, the following message appears: “Attention: Any modifications made to the Theme Files will be lost when updating. a theme backup. Your backend settings, posts and pages will not be affected by the update. ”

    I still do not understand. How to update the theme without losing the changes made via panel?

    Best regards,
    Javier GL

    April 9, 2018 at 8:42 pm in reply to: Mobile version with advertising #939401
    javiergl

    Hi,
    But will I lose all the settings made?
    Many changes have been made. When updating the theme files will not I miss all the customization?

    Should not this update be made via the WORDPRESS panel?

    April 6, 2018 at 2:01 pm in reply to: Mobile version with advertising #938262
    javiergl

    Unfortunately the probleme persists after having disabled all the plugins. We have also discovered that this inconvenience is being presented, not only in the mobile version, but also in several PC browsers. Even if you click on any button (link) there is a redirect to a new browser page with advertising and such.

    Please check the site and its links. The site link in production will be described in the “private content” field.

    Best regards,
    Javier GL

    March 28, 2018 at 10:59 pm in reply to: Mobile version with advertising #934614
    javiergl

    Hey Jordan,

    Só há instalados esses três plugins. O único plugin instalado por mim foi o Contact Form 7. Você acha melhor desinstalar os três e fazer testes?

    Best regards,
    javier

    March 28, 2018 at 10:51 pm in reply to: Mobile version with advertising #934608
    javiergl

    Hey Jordan,

    Malware should not be because it happened on several mobiles with different browsers. I think it’s some theme plugin, but I do not know which one. There are previous reports for this?

    Best regards,
    Javier

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Viewing 7 posts - 1 through 7 (of 7 total)