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  • in reply to: How do I open a support ticket? #495052

    I still don’t see a big blue button anywhere.

    I’ve fully updated the Envato theme and WordPress. I’m using Bluehost as well. When I open a page that I created using the Avia Layout Builder, it doesn’t open the existing layout that’s there anymore. It’s completely blank. This happened to every page used the layout builder to create the page with.

    Any fixes here? It’s been suggested that I do a hard refresh, which I’ve done. I’ve also tried turning off the visual editor that doesn’t work either.

    in reply to: Avia Layout Builder Not Working #491636

    I’ve done a hard refresh and cleared the cache several times. I’m having the exact same problems as djnicke. Here’s the link to my site and a specific page as an example:

    http://www.GenYSuccess.com

    http://www.GenYSuccess.com/press

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