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Viewing 30 posts - 1 through 30 (of 58 total)
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  • in reply to: Site crashed when upgrading to PHP 8.3 #1487361

    Mike,

    I was able to disable that line of code with your suggestion. Thanks!

    Also, I tried upgrading to PHP 8.3 and it worked!!! Thanks all for your help!

    in reply to: Site crashed when upgrading to PHP 8.3 #1487298

    Hi Rikard,

    Hmmm. Not sure what’s going on with the FTP. I’m able to gain access. But glad you could read the file editor. I’m not sure what the purpose of that it. Something with a navigation menu? Your guess is as good as mine:) Should I try to delete it? I’ll do a back up first in case it breaks the site.

    in reply to: Site crashed when upgrading to PHP 8.3 #1487254

    Also, the theme file editor is turned back on. I’ll try to copy and paste the code on line 32.

    in reply to: Site crashed when upgrading to PHP 8.3 #1487253

    Rikard,

    Sorry about that. I posted the correct details in the private content area.

    in reply to: Site crashed when upgrading to PHP 8.3 #1487162

    Hi,

    That’s strange that I can’t see the theme file editor. I have been able to view it before. I’ve posted the FTP details in the private. If you can help figure this out, I’d appreciate it. Thanks.

    in reply to: Site crashed when upgrading to PHP 8.3 #1487137

    Hi Mike,

    I added the login info to the private content. I tried upgrading to PHP 8.0 and got this error code which crashed the site again. I believe it’s the same code as before. (ended up reverting again back to 7.4). Thanks,

    An error of type E_ERROR was caused in line 32 of the file /home/88346.cloudwaysapps.com/dapmsxrmxu/public_html/wp-content/themes/enfold-child/functions.php. Error message: Uncaught Error: Undefined constant “THEMENAME” in /home/88346.cloudwaysapps.com/dapmsxrmxu/public_html/wp-content/themes/enfold-child/functions.php:32
    Stack trace:
    #0 /home/88346.cloudwaysapps.com/dapmsxrmxu/public_html/wp-content/themes/enfold-child/functions.php(32): avia_nav_menus()
    #1 /home/88346.cloudwaysapps.com/dapmsxrmxu/public_html/wp-settings.php(695): include(‘…’)
    #2 /home/88346.cloudwaysapps.com/dapmsxrmxu/public_html/wp-config.php(103): require_once(‘…’)
    #3 /home/88346.cloudwaysapps.com/dapmsxrmxu/public_html/wp-load.php(50): require_once(‘…’)
    #4 /home/88346.cloudwaysapps.com/dapmsxrmxu/public_html/wp-admin/admin-ajax.php(22): require_once(‘…’)
    #5 {main}
    thrown

    in reply to: Site crashed when upgrading to PHP 8.3 #1487081

    Rikard,

    I’ve upgraded PHP before in the past with no problems using the child theme. So don’t understand why now there’s a conflict with the child theme. I’m not a developer so not sure if I am capable of tweaking it.

    So to rename the child theme, which file do I rename? Do I do that before I upgrade to PHP 8.3…..or after? And once I login, do I rename it back to original? Thanks for your help.

    in reply to: Site crashed when upgrading to PHP 8.3 #1487080

    Guenni007,

    Thanks for the recommendation. I may try upgrading to an earlier PHP version and see what happens. Appreciate your help.

    in reply to: text below logo #1472204

    Mike,
    Both Chrome and Safari on Iphone are now rendering correctly. Thank you for your help!

    Guenni007,
    Thank you for recommending the other workaround. I am aware the logo graphic is not very sharp. That is unfortunately what I have to work with. I might try the svg logo. But we are only leaving up the “30 years of excellence” tagline for another month or so. Could you create it without the “30 years of excellence”? And I’m not sure how to download the file. Thank you!

    in reply to: text below logo #1471981

    Hello,
    I can see the changes when using Chrome dev tools mobile emulator on desktop. But on my phone (iPhone 14 Pro) after clearing browser cache, it still does not take effect. I tried it in Safari and Chrome. I’m wondering if I should try deleting and reinstalling the apps? I’ll try checking on someone else’s mobile device or a tablet. Thanks for your help.

    in reply to: text below logo #1471806

    Hi Mike,

    Not sure how to attach a screenshot on here. Your screenshot looks correct, but that looks like the desktop version. It’s the mobile version where I’m having issues. There’s two much white space between the logo/30 years text and the gray box. I’ve cleared the browser cache several times.

    in reply to: text below logo #1471712

    Hi Mike,

    Unfortunately that did not work. And I cleared the browser cache. Any other ideas?

    in reply to: text below logo #1471434

    Hi Ismael,

    I added the css code to the enfold child css file. Should they be added to Quick CSS field? The file compression settings were already disabled. I also purged the cache. Unfortunately, I don’t see the changes on my mobile device.

    in reply to: text below logo #1471349

    Hi Ismael,

    I tried the css code (put it in the enfold child css file) to remove bottom margin for mobile. However, it did not seem to work. Any idea why it didn’t work?

    Lisa

    in reply to: text below logo #1470703

    Rikard,

    I tried as you suggested and it worked. However, the mobile version has too much white space between the logo and first section of content. Is there CSS that will take care of that issue on mobile while maintaining the desktop version? This is the custom CSS I currently have. Thanks!

    #top .logo,
    #top .logo a {
    overflow: visible;
    }

    /* Subtext styling */
    .logo .subtext h1 {
    font-size: 13px;
    font-weight: 600;
    }

    .logo .subtext {
    z-index: 999;
    }
    /* Reduce the logo height to make space for the subtext below */
    #top #header .logo img {
    max-height: 65%!important;
    margin-top: 10px;
    margin-bottom: 12px;
    }

    /* OPTIONAL CHOICE : Change position of subtext when scrolled */
    #top #header.header-scrolled .logo img {
    max-height: 100%!important;
    }
    #top #header.header-scrolled .logo .subtext {
    position: absolute;
    top: 50%;
    right: 0;
    transform: translate(120%, -50%);
    }

    in reply to: webp images not being served #1431524

    Hi Ismael,

    Seems as though I was viewing it incorrectly in web developer tools. Thanks for correcting me!

    Lisa

    in reply to: tabs and menu on mobile not working #1415202

    Hi Ismael,

    Yes that resolved the issue. However, if I go to turn on the file compression again (merge and compress all theme javascript files) I have the same problem (tabs on pages I mentioned and mobile menu do not work). So do I need to disable this permanently? Or is there something else I can do? Thank you,

    Lisa

    in reply to: tabs and menu on mobile not working #1415102

    I forgot to mention that these issues happen when not logged into WordPress but when I am logged in, it looks fine.

    in reply to: delete author link #1348872

    Rikard,

    It seemed to work. Thanks!

    Lisa

    in reply to: delete author link #1348525

    Rikard,

    It worked after I moved it above the media query. I also need to remove the link from author bio on this page. There’s the two posts with “Matt Lee” that I need to remove the link. Is there CSS I can use for this? Thanks,

    Lisa

    in reply to: delete author link #1348324

    Hi Rikard,

    I entered that CSS styling where you said and it doesn’t seem to work. I also cleared the cache. Any ideas why it’s not working?

    Lisa

    in reply to: missing footer #1338552

    Rikard,

    Yes, I’m using a child theme. I understand how to replace the file with the parent theme file (via FTP). But how do I add back customizations to child theme? Thank you,

    Lisa

    in reply to: missing fontello.woff2 file #1328709

    Rikard,

    I was able to update the theme using the dashboard where I uploaded it. It’s showing current theme 4.8.7.1. (Will updates be automatic from here on?).

    However, I checked for that error and I’m still getting it. I also cleared the cache. Any ideas/suggestions to fix the error, missing font file? Thanks.

    in reply to: missing fontello.woff2 file #1328705

    Hi Rickard,

    I didn’t see an update available on the WP dashboard. Why is that? I followed the directions to update via FTP but the server crashed. Not sure what happened…..or maybe it’s because there’s a child theme. Fortunately, I made a backup so it’s working now. But it’s still not updated to the latest version. How do I update manually and make sure the files are copied over correctly?

    in reply to: Theme dashboard sidebar menu is missing #1256525

    Hello Yigit,

    I’m not able to update. via the dashboard or the theme options. There’s no button or notification (sidebar is blank) that says I need to update. Although I can see that I’m running Enfold 4.5.7 and Enfold child 3.0.8. And you said there’s a newer version of the theme. Please advise.

    in reply to: Theme dashboard sidebar menu is missing #1256243

    I’m having this same issue. I can’t tell what version of Enfold I’m using and there’s no option to update. I’ve created the personal token but where do I insert that?

    in reply to: theme not working with Yoast #1103820

    Hi Victoria,

    I updated the token.

    Lisa

    in reply to: theme not working with Yoast #1102629

    Hi Victoria,

    Where are you getting these errors and how do I get rid of them?

    Lisa

    in reply to: theme not working with Yoast #1100742

    Victoria,

    I updated the Enfold theme to 4.5.7. I still have the same issue.

    Lisa

    in reply to: theme not working with Yoast #1099454

    Hi Rikard,

    I selected the Classic Editor option on the main page of theme optinos and nothing changed. I still can’t get to the edit screen of the title and meta description without having to switch to a generic WP theme. Anything else we can try?

    Lisa

Viewing 30 posts - 1 through 30 (of 58 total)