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  • September 20, 2016 at 3:04 pm in reply to: Error updating from 3.7.1 to 3.8 via wordpress admin #689295
    Inovatik

    We found a copy of the 3.8 version in a temporary sub-folder in the wp-content/upgrade folder. Moving it to the theme folder, we were able to activate the new version. We are not sure that this copy is complete, so we will proceed and reinstall via ftp when we will have the original zip from our client. But, so far, the site seams to work with the new 3.8 version, including the page builder, which no longer hangs. We will edit/save some pages and see how that will work.

    September 17, 2016 at 12:32 am in reply to: Avia layout builder not still not loading #687765
    Inovatik

    Ok…
    As I said in my first post, in our case it is a fresh install, with just a demo imported, so we tried things others can’t afford.
    – Deleting Enfold theme folder and uploading fresh files from the original zip did not solved the problem.
    – Doing the same with WordPress folders and files (except for the config.php and the wp-content folder) did not solved the problem.
    – Deleting all the tables from the database, reconfiguring wp, selecting the theme and importing the Small Business – Flat Demo (pretty much where we were when the anomaly appeared), did the trick: the builder is working again in pages. Same theme version, same wordpress version. :)
    – Restoring the tables from the old database, ta daaa, the builder is blocked again. :(

    So, the problem appears in the database, something gets saved wrong. Something that affects all the pages, including new pages that we try to create.

    September 16, 2016 at 11:16 pm in reply to: Avia layout builder not still not loading #687757
    Inovatik

    That’s extremely weird, we don’t have that word in any page :)
    Anyway, we do have Text-Block in posts and portfolio items, but editing those is working. The pages do not. Even when creating a new, empty page, we can’t switch to Advance Layot Editor, the javascript errors are there already.

    September 16, 2016 at 3:33 pm in reply to: Avia layout builder not still not loading #687553
    Inovatik

    Same here, after enabling the debug field the builder is still not loading, just the _aviaLayoutBuilderCleanData textarea became visible under the aviaLayoutBuilder div.

    Same errors in console:
    – Uncaught Error: cannot call methods on sortable prior to initialization; attempted to call method 'toArray'
    – Uncaught TypeError: Cannot read property 'hasClass' of undefined

    This seams to happen only with pages. Posts and portfolio items are not affected, the builder loads and works ok.

    • This reply was modified 8 years, 2 months ago by Inovatik.
    September 16, 2016 at 1:57 pm in reply to: Avia layout builder not still not loading #687507
    Inovatik

    Hi.
    Sorry to intrude, I’m new here, not sure if I’m suppose to start a new topic, but we have the same problem, out of the blue, the builder is not loading. We did not modified anything, we were just viewing the pages created by importing one of your demo templates, to learn how to use the builder. WordPress and the Enfold theme were updated two weeks before, and the builder was working until yesterday.

    WordPress 4.6.1
    Enfold 3.7.1
    no plugins, no other themes – this is a fresh install

    Here is a screenshot with the javascript errors from the Chrome console:
    http://novastig.com/screenshots/avia_layout_builder_not_loading.jpg

    Many other buttons on the page are not working after this happens, like the switch to Default Editor, Edit slug button, Screen Options setting link or the Help link, probably due to the fact that the rest of the javascripts are not loading ?…

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