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  • in reply to: Can’t see the price when using Enfold #1407958

    Hi Mike.
    I hope this email finds you well. I am writing to seek assistance regarding a couple of issues I am facing with the Enfold theme. As I mentioned previously, I would like to configure the layout in a way that the city is displayed first, followed by the local school locations. Since we are organizing a camp, it is important for us to minimize confusion by avoiding an overwhelming number of options for participants from different cities. Could you kindly advise me on how to set up this particular arrangement?

    Moreover, after clicking the “Add to Cart” button, the page does not automatically redirect to the checkout page. Instead, I am required to manually move my cursor to the shopping cart icon in order to proceed with the checkout process. I would appreciate any suggestions on how to improve this functionality for a smoother user experience.

    Lastly, during the checkout process, I noticed that only PayPal and Tappay options are available. When attempting to select “Debit Card or Credit Card,” it does not seem to work. Could you please assist me in resolving this issue so that customers can complete their purchases using debit or credit cards?

    Thank you in advance for your attention to these matters. I look forward to your prompt response and guidance. Please let me know if any further information is required from my end.
    Thanks!

    in reply to: Can’t see the price when using Enfold #1407271

    Hi Mike.
    I hope this email finds you well. I am reaching out to discuss specific requirements for my summer camp website and seek your guidance on how to implement them using your theme. Our organization will be hosting a summer camp for students, and we have identified certain features that are essential for our website’s functionality.

    First and foremost, I would like the website to prioritize the display of the city and campus information. It would greatly help if there is a corresponding option that dynamically adjusts the available choices based on the selected city and campus. This way, we can avoid overwhelming users with too many options simultaneously.

    I came across two websites that demonstrate some of the desired features which I would like to incorporate into our website:

    Example website 1: (Please see in private content)
    This website showcases an ideal setup, with comprehensive information such as price, location, and other relevant options. However, the only aspect that requires improvement is the order of information display. It would be more suitable if the city is shown first, followed by the campus information. This modification would ensure a logical and user-friendly experience, preventing an overload of options.

    Example website 2: (Please see in private content)
    This website allows users to select the city first, followed by the campus and then the course name. Additionally, it also displays the sign-up status, which is a valuable feature we would like to include. I am curious to know if your theme offers similar capabilities and whether it can accommodate such advanced options.

    Furthermore, I would appreciate it if the website’s sequence follows a logical flow, with the description appearing before the price or other options, and the sign-up information being displayed last. Previously, I attempted to implement a similar approach by clicking on the price product button, but it resulted in the price being shown first, which is not intuitive. Our aim is to ensure that the website’s layout adheres to a logical structure. Please refer to the first link I provided in the private section, as it illustrates an effective arrangement where the product description precedes the price or other options. Having the product on the left side, the price in the top right corner, and the description last, would provide a more coherent and user-friendly experience.

    I kindly request your assistance in guiding me on how to configure these functions using your theme. Any suggestions, recommendations, or instructions you can provide would be greatly appreciated in helping us achieve the desired functionality for our summer camp website.

    Thank you for your attention to this matter. I look forward to your response.

    in reply to: Can’t see the price when using Enfold #1406949

    Hi Mike.
    In the private section, I’ve provided you with the temporary login info; thanks in advanced!

    in reply to: Can’t see the price when using Enfold #1406625
    This reply has been marked as private.
    in reply to: Sidebar on post page #1357113
    This reply has been marked as private.

    Hi,

    I’ve asked WP developer to solve the problem that you mentioned above.

    I believe you can login to see where is the problem with my theme now.

    Let me know if you have any other questions, I’d be happy to help you.

    • This reply was modified 2 years, 3 months ago by imJas.

    Hi,

    They’ve done it and you may have a look at it now.

    Thank you

    Hi,

    I’ve asked WP developer to switch off the CDN and cleared the site cache. This should help with your request.

    Thanks

    This reply has been marked as private.
    This reply has been marked as private.

    Hi Rikard,

    The CSS it doesn’t work, the headings are still very small from my homepage.

    The 2nd issue, could you elaborate on it? Which CSS do you mean? Is the one in the additional CSS line 6? I try to remove it, but there’s nothing changed. The link you provide in the private data can’t be reached.

    About the last sentence, do you mean you can’t log in with the link? But I’ve tried it in incognito mode, and it works.

    • This reply was modified 2 years, 3 months ago by imJas.

    Hi there!
    I see you’ve changed the footer of the color, many thanks!
    There are another 2 issues that appear:
    1. My heading size becomes very small, even smaller than paragraphs, and the learn more button changes from orange to grey, which is not appealing.
    2. The 4th section becomes orange if I view it in mobile size.
    I’ve attached the login info and recorded the screen to point out the problem in a private message.

    • This reply was modified 2 years, 3 months ago by imJas.
    • This reply was modified 2 years, 3 months ago by imJas.
    This reply has been marked as private.
    This reply has been marked as private.
    This reply has been marked as private.

    It doesn’t work for my site, the font color still shows in green. Could you please try others? Thanks

Viewing 16 posts - 1 through 16 (of 16 total)