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Viewing 10 posts - 1 through 10 (of 10 total)
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  • October 12, 2020 at 3:57 pm in reply to: Avia Builder Element not clickable/draggable in pages #1252297
    iftach

    Hi Rikard,

    Please try it again.

    Best regards,
    Iftach

    October 8, 2020 at 10:40 pm in reply to: Avia Builder Element not clickable/draggable in pages #1251576
    iftach

    Hi Rikard,

    The ALB is ok now, I did what Guenni suggested, it solve my concern. I still have concern after I updated Enfold theme. When I disable the Header and footer plugin, the slider and testimonials are ok but some css breaks, if I enable the the Header and footer plugin, the slider wont show up and the termonials is not ok but css ok. This only showed up after I updated enfold theme to latest version.

    Regards,
    Iftach

    October 8, 2020 at 3:39 pm in reply to: Avia Builder Element not clickable/draggable in pages #1251454
    iftach

    Hi Guenni!

    Your solution works, when I disable the Yoast SEO plugin, ALB is ok. I also added your suggested code to functions.php.

    Thank you so much!

    Best regards,
    Iftach

    October 7, 2020 at 11:48 am in reply to: Avia Builder Element not clickable/draggable in pages #1251112
    iftach

    Hi Rikard,

    Here is the new account and I tested it.

    October 6, 2020 at 12:59 pm in reply to: Avia Builder Element not clickable/draggable in pages #1250836
    iftach

    Hi Rikard,

    I kinda weird coz in my side the account I set for you is working, Anyway may I have your email add, so I can set in your account and you can reset your password.

    Thanks

    Best regards,
    Iftach

    October 5, 2020 at 7:37 am in reply to: Avia Builder Element not clickable/draggable in pages #1250533
    iftach

    Hi Rikard,

    The access that I gave you is working, I tried it on my side. Anyway, I change the password.

    October 3, 2020 at 7:00 pm in reply to: Avia Builder Element not clickable/draggable in pages #1250341
    iftach

    Hi Rikard,

    I already upgraded the enfold theme to latest version as instructed. I provided you linka of the staging and live site so you will have an idea how the updating of enfold theme breaks the staging site. Just like what I already mentioned, updating the enfold theme didn’t resolve my concern with Avia Layout Builder elements.

    Please find the following details in the private content:
    1. Username and password for staging site
    2. Staging site link
    3. Live site link

    Thank you. Hoping to hear from you soon.

    September 25, 2020 at 10:52 pm in reply to: Avia Builder Element not clickable/draggable in pages #1248518
    iftach

    Hi Rikard,

    I already tried to update Enfold theme to 4.7.6.3.

    It breaks our staging site. Upgrading to the latest version also doesn’t resolve the initial problem with Avia Layout Builder Element. While in the Pages the elements are still not clickable and draggable. Please see image . (https://freeimage.host/i/2APfuR)
    While in the Posts, I can access the Avia Layout Builder Elements.

    However, the avia layout builder works in the production/live site.
    Both the staging and production/live site has the same old version of enfold theme. The staging site is the exact duplicate of the live site that is why I don’t understand while I’m having trouble accessing the page builder.

    Also, when upgraded it also has a conflict with the plug-in (Header and Footer Scripts by Digital Liberation). It there a known conflict between Enfold and this plugin?

    Thanks.
    Best regards,
    Iftach

    September 23, 2020 at 9:23 pm in reply to: Avia Builder Element not clickable/draggable in pages #1248008
    iftach

    Hi Rikard,
    I’m wondering why on our live site, avia builder element are clickable and draggable, unlike on our staging site.
    The version of enfold theme on our live site is 4.0.3 same with staging site. I already disable and enable plugins in the staging site it doesn’t solve my problem. I tried to update the enfold theme in the staging site and it breaks the site that is why I revert it.

    My boss is hesitant to give access, what can we do to make it work? Is it possible if could do it via teamviewer or zoom?

    Thanks.

    Best regards,
    Iftach

    September 22, 2020 at 6:38 pm in reply to: Avia Builder Element not clickable/draggable in pages #1247685
    iftach

    Hi Victoria,

    My employer is asking if it can be done via zoom or team viewer?

    Best regards,
    Iftach

    • This reply was modified 4 years, 2 months ago by iftach.
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Viewing 10 posts - 1 through 10 (of 10 total)