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Hi Mike
I just tried to sign up again, and it seems the issue has solved it self by now. Which is also what I have experienced in the past. But one looses a LOT of signups during these “fall outs” – you´re probably right, it might be that the error lies over at mailchimp.
BTW, no if the mail is already signed up the default message is “This email is already signed up”. I did try with fresh emails.
So I cant take a screenshot now.
Let´s close the case, and thank you for your reply :D
Ida
Hi Mike,
Okay – thats good to hear :D.When I test with some different email adresses on my computer, when I hit “subscribe” I get the default message in red text: “We are sorry, something went wront – try again later” – I have had this message for a couple of days now, and have also experinced in the past. Have never been able to figure out what its about…
Kind regards,
IdaHi again, Nikko!
Okay, I worked my brain around it, so I got it! No need to explain further!
Thanks for the investigation.Super helpful!
Ida
Hi Nikko!
OH, so that´s why. Yes I had actually been wondering if it could give me some trouble. So what you say is that I go and edit the urls for the individual pages or what? Or do I need to change the source url for each image?
Can you cut it out very clear to me what it is I need to do,/what it is you have done? How do I edit it and where? Like step 1,2 3, … I dont know how to do this.Thanks for the help so far! Very valuable!
Kind regards, Ida
Yes here is the initial link:
https://kriesi.at/support/topic/pop-up-via-mailchimp/#post-801760
The second:
https://kriesi.at/support/topic/pop-up-via-mailchimp/
Kind regards, Ida
Dear Victoria,
I am not really sure what to make of that screen record?I have recorded what happens when I click on your link. I am logged into the forum.
I have put it unlisted on my YouTube temporarily so you can see:Is there really no other way you can help? I don´t know why that link does not work for me…
Kind regards, Ida
Hmm… that´s really weird. I am logged in. Tried to log in and out again. Still it leads to an error … 404 actually … is there another way I can find the post?
:)
IdaHi Victoria :D
That link leads to an error 400 page…
Maybe you have an alternative link?Kind regards,
IdaDear Rikard,
The email I have registered with here on the forum is (Email address hidden if logged out) username is idaandersenlangLuckily I managed to solve my problem on my own, but I would really like to get my subscription to this support forum up and running properly. I think it is tricky when you buy an renewal over at themeforest, what really happens? Is it registered by you etc…?
I have four different Enfold lisences, and I must say it was a bit random which on I bought the support for.
Here are my four different purchase codes:
705e4720-1e18-4eb7-af5f-e33b5dcfb8f4
1cf4b625-f2fe-49ee-a70a-a1edb3375b9f
8475f682-24a4-4c5e-86a6-dacccdb7522f
1d65d41e-d0a2-45c3-a951-22c50d73097fHope we can get this a bit more smoothly up and running.
I run a busy business, so sorry for the bit short message. :D
But yeah, I really need to have this forum to cover my back… I have a few more issues I would like a bit of support for, but they are not urgent.
Kind regards, Ida
Dear Kriesi!
I have just updated my support subscription but I cant make new requests. Can you help me figure ouot why my support subscription is not working?
I have some trouble with an API key and Wp I need help with.
Thanks a lot!
Ida
Update: Rikard, I have found a professional to help me with this stuff. I think that´s best for me. Thanks for the help anyway :D
Cheers, IdaRikard, I would really really appreciate if Kriesi support team will help me out with this.
Normally I am a person who tries to do it all my self, but this is just one too many things. I was informed earlier that your support team would be happy to help, so I just bought a new support period, only for this purpose.
I don´t want to blabber too much, but I am running a business entirely on my own, with multiple tasks, and I just don´t have the time and mental space to deal with the stress of these update issues.
At the moment I am actually dealing with some stress issues because of way too much work…I am fully aware that it is not Kriesi who created this situation, but neither is it your costumers.
So because of my situation I would be really really appreciative if you can help me with these updates. I just don´t have the mental space to deal with it. My entire business depends on my WordPress sites, especially one of them. So it is not just for fun for me…
So how can we do this Rikard? I provided the info for one of the sites above. Do you want me to give you the details for all of them, or will you prefer we take one at a time?
Concerning backup, I am not sure I have that in place either. Can you give me some instruction on how you prefer I do this, before we start?
Thanks in advance, in my situation, I really really need this help.
Kind regards, Ida
Rikard, do you mean that I am never going to be able to update again, the way it used to be?
I´m not particularly tech savvy, and it´s something that I would prefer help with. I just updated support here on Kriesi today, it this something you can help me with, if I provide logins and so on?
Cheers, IdaAs you can see I first reported this Issue in october 2018 and still havent resolved it, since its out of my league messing with this stuff, and I have been extremely busy…
But if I provide you with logins etc, can you please help me out with this??? It would be of tremendous help. I´m starting to get worried about my sites, since they havent been updated for a year now!
Best regards, Ida
Hi mike!
As for now, it would be really nice if you can run an update for me, since I really not am very tech savvy…I will return to you with my ftp login etc on tueday :o)
Thank you very much!
IdaPS: what do you mean by link to updated theme files? I guess you can see the theme folder when you login to ftp?
Dear Rikard!
Sorry for the late answer… for some reason I don´t receive email updates….
I´m sure it will work, but I simply do not understand how to do it. Because I´m a newbie I suppose ;-)
Perhaps you could help me out with a little more explanation…
Never the less, in the meanwhile I found a plugin, in wich i have made the slider, and it looks fine, my only problem now is still how to get it to full with on screen, because my content area is set to 1000px – and I cant find out how to get around this…
My website is http://www.idaandersenlang.dk
Best regards, Ida :o)
Thank you begrafiks… for the reply.
I am afraid that it is totally out of my comfort zone… so i have to do coding to get row of images like that…?
:o) Ida
Hey Yigit, I tried to deactivate the plugin “back up to dropbox” and that fixed the problem. Thanks :o)
But nevertheless: how do you recommend I back up my site?? What is the best to do?
Kind regards, Ida
Thanks…
I´m trying to upload it but something goes wrong…
Ive unzipped the file, and when i try to upload it, should i go into the folder and select all the subfolders, or should i just select the topfolder…?
Its, like when I select the topfolder and click open nothing happens kind of….it doesn´t start uploading…Thanks!
I´m so Sorry for the duplicates!! my screen went completely blank after posting the questions, so I thought it was lost! Thats the reason. Wich browser do you recommend for viewing the forums? Seems like Explorer doesnt Work….I will look into the thing with the header size and get back here :-)
Thanks Again ;-)
