Forum Replies Created
-
Posts
-
Did you discussed this answer with your colleagues and did you all agree that this is the most satisfying solution you could offer to your customer?
Hi Andy,
It’s nearly impossible to increase it that high since there’s more running at the same server unfortunately… =)
But I am happy if I can upload the theme demo *.xml manually and since I need to replace the images anyway there’s no need to import those really. Could you share the latest 2017 theme demo *.xml with me please?Thanks!
HimpersDear Victoria / Support,
Like many others I also got issues importing the demos but I learned it’s not caused by the “WP_MEMORY_LIMIT” but the problem is related to the PHP “max_execution_time”. So in other words if the script exceeds the default execution time of 30 or 60 seconds to parse the data or download the images from the external server to yours it simply fails because it takes to much time.
Unfortunately if you use an shared hosting plan you are not allowed to set the PHP “max_execution_time” above a couple of minutes since that might give performance issue to others users at the same server. I think it just takes to long to download the high quality images from the external server and therefor the importer fails but I cannot make sure since there’s no demo XML available with lightweight dummy sources.
Is it possible for you to share the latest 2017 theme demo XML so I can install this lovely version too please? Would it be possible for you to share an XML version with lightweight dummy sources as well to see if that makes any difference?
Many thanks in advanced! =)
