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Viewing 7 posts - 1 through 7 (of 7 total)

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November 28, 2017 at 8:31 am in reply to: Layout Editor doesn't work – we are unable to edit pages or to create new pages #882532

hgerths
Participant

Hi,

I can open
https://hi-chart.com/hi-chart_start/

Please try again.

Holger

November 26, 2017 at 10:13 pm in reply to: Layout Editor doesn't work – we are unable to edit pages or to create new pages #882035

hgerths
Participant

Hi Victoria,

thanks.
After the updates, the layer sliders reappeared, but they randomly remain empty.
You can see that, if opening the start page
https://hi-chart.com/hi-chart_start/
with a browser size 768px…1279px.
(This page is temporary not the start page)

Start – Hi-Chart IBCS Reporting mit Chart-me

We try to ask the layer slider team, but the Enfold purchase code is not accepted on the support page.
How to proceed now?

Thanks,
Holger

November 24, 2017 at 5:36 pm in reply to: Layout Editor doesn't work – we are unable to edit pages or to create new pages #881333

hgerths
Participant

Hi Yigit,

thanks for your reply!

Re-uploading of version 3.6.1 had no effect.
We updated to WordPress 4.9 and Enfold 4.2.
We can now edit our pages – this is working.
But our start page still cannot be shown in language DE.
The page looks normal in the design mode, but the layer sliders are not shown at runtime.
And in language EN it is running.
Our primary language is DE, so this shouldn’t be a translation bug.

Would you please have a look on this?

Holger

November 21, 2017 at 10:04 pm in reply to: Layout Editor doesn't work – we are unable to edit pages or to create new pages #879946

hgerths
Participant

This reply has been marked as private.

November 21, 2017 at 7:01 pm in reply to: Layout Editor doesn't work – we are unable to edit pages or to create new pages #879886

hgerths
Participant

Hi Yigit,
thank for this advice.
But before my subsequent questions:
1. Why does not the site suddenly start anymore – without anything having changed?
2. Why does it only affect this one side, all the others work without problem?
3. Why can not any pages suddenly create or change without us making any changes?

July 20, 2016 at 5:22 pm in reply to: Enfold, LayerSlider and Google Fonts #663060
hgerths
Participant
Hi Ismael,

in the layers we are using paragraphs and H2. In the custom.css file we styled like this:
```
h2 {
    font-family: FF-DIN-Round-Pro-Medium, sans-serif;
    font-size: 1.6rem;
    font-weight: 300;
}
h2 strong {
    font-family: FF-DIN-Round-Pro-Bold, sans-serif;
    font-size: 1.6rem;
    font-weight: 500;
}
p {
    font-family: FF-DIN-Round-Pro-Regular, sans-serif;
    line-height: 140%;
    margin-top: 0px !important;
    font-weight: 300;
}
p strong {
    font-family: FF-DIN-Round-Pro-Bold, sans-serif;
}
```
Best regards
Holger
July 15, 2016 at 6:54 pm in reply to: Enfold, LayerSlider and Google Fonts #661468
hgerths
Participant
Hi there,

I have the same effect.
We have the newest Enfold version.

In custom.css we added code like this for IE:
```
@media screen\0 {
	@font-face {
	  font-family: FF-DIN-Round-Pro-Black;
	  src: url('../fonts/DINRoundWeb-Bold.eot');
	  src: url('../fonts/DINRoundWeb-Bold.eot?#iefix') format('embedded-opentype'), url('../fonts/DINRoundWeb-Bold.woff') format('woff'), url('../fonts/DINRoundComp-Bold.ttf') format('truetype');
	  font-weight: 800;
	  font-style: normal;
	}
.....
```
It is working everywhere in IE11, but not in the layer slider.

When I inspect the element in IE, the text toggles into the right font.

Thanks for any assistance!

Holger.
Author

Posts

Viewing 7 posts - 1 through 7 (of 7 total)