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  • in reply to: 500 error anytime I try to activate newest enfold #1097719

    Hi Rikkard,

    You can go ahead and close the topic.

    Thanks,

    Henry

    in reply to: HTTP 500 Error #1097355

    Hi everyone, it appears that a php update was all that was required. Thank you for your help!

    in reply to: 500 error anytime I try to activate newest enfold #1097354

    Hi everyone, it appears a php update was all that was required. Thank you for your help!

    in reply to: 500 error anytime I try to activate newest enfold #1097325

    Hi Victoria,

    I’m not positive how to check that or get that to you from cpanel, I see server information but no server log would you be able to direct me to that or check it out in my cpanel?

    Thanks,

    Henry

    in reply to: HTTP 500 Error #1097289

    Hi Nikko,

    On my dashboard I see that it says php update required, however, when I follow the link “learn more about updating php” it takes me to a CloudLinux page entitled “Good news Cloud Linux already took care about php version of your website” it’s saying my site is using hardened php which supports older versions of php. Do I still have to update php even with this and if so what’s the best way to go about that?

    Thank you for the response!

    Henry

    in reply to: 500 error anytime I try to activate newest enfold #1097067

    Hi Rikard,

    On my dashboard I see that it says php update required, however, when I follow the link “learn more about updating php” it takes me to a CloudLinux page entitled “Good news Cloud Linux already took care about php version of your website” it’s saying my site is using hardened php which supports older versions of php. Do I still have to update php even with this and if so what’s the best way to go about that?

    Thank you for the response!

    Henry

    • This reply was modified 5 years, 6 months ago by henrysebesta.
    in reply to: Updating to Enfold 4.5 and validating Personal Token #1096635

    After trying to update my previous enfold theme (4.4.1 I believe) my site crashed and I was getting an HTTP 500 error. I had to go through cpanel and delete the old enfold theme and now I can view my admin dashboard. I purchased and downloaded 4.5.6 through cpanel and now every time I try to activate it or see a live preview I get the same HTTP 500 error. I am going to activate the new enfold theme so it breaks again and no one can see the site because the default theme doesn’t look good. Could someone please help me by accessing my cpanel and figuring out what’s going on? Thank you!

    • This reply was modified 5 years, 6 months ago by henrysebesta.
Viewing 7 posts - 1 through 7 (of 7 total)