Hei Andy,

Thanks.

Im not a webmaster-nerd, som I’m troubled. Is this the only way?
And I wonder why this problem occurred? Since I never had these kind of problems with any of my other websites, most of them I worked in Divi (Elegant Themes). I consider right now to change to DIVI, would that solve the problem?

All the best,
Katja

Hey Basilis,
Thanks for your reply.

I dont know about PHP and find it hard to believe that should be the problem. I have e few other websites and never had this problem before. I have asked my hosting support though.

Could the problem be that I haven’t been able to opload the new version of the theme Enfold?
Its my first time with Enfold, and I cant seem to find out how to opload the new version.

I used this link from an email from Enfold: https://themeforest.net/downloads?utm_campaign=sysemail&utm_content=7845019&utm_keyword=sysemail&utm_medium=email&utm_source=item_update&utm_term=sysemail

But when I download the zip-file and try to opload it I get a reply that installation failed.

I would like to send you some screen dumps, but I cant do that, can I?

Look forward to hear from you.

Best regards.