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Hello any help on this issue would be greatly appreciated. I’ve supplied the credentials in the earlier post. Thank you!
kathyHi Yigit,
Actually I have 3.5.2 running. One is a child theme that I didn’t update the comment text on to read 3.5.2 which is running off the parent of the same version. I’m still having the same issue. Thank you in advance for a quick response. I need to post their edits asap.
KathyHi Vinny,
I just upgraded to 3.5.1 and that didn’t fix the issue from before. I did notice the resize fix but the other site for the high school… http://flmechs.newfrontierscharter.org/ works perfectly. I don’t have a layer slider element on the main page either. I’ll try upgrading. Thank you
KathyHi Rikard,
I activated debug mode and copied and pasted the shortcode and still end up with the same issue. I went back to my video to ensure it is 16:9 and checked settings and to no avail no change. What else do you recomend? I reuploaded a new video etc and no change. Thank you,
KathyHi Rikard,
I tried using the transient cleaner plugin, but it did show that it cleaned the db but didn’t show that Enfold needed updating, it still shows I am using the latest version 3.4.7. I uploaded the theme manually and upon testing the site in different browsers, it seems the video goes full screen in IE and Firefox, but not in Chrome. I cannot recall if this was the case before.Please advise, thank you for your help,
KathyHi Rikard,
I’ve been out and about at meetings and am getting back to this. When I go to check for updates in the theme, it states that there are no updates available from the Enfold Child Theme settings. It shows version 3.4.7 but when I go to Themeforest and download the latest version it is version 3.5.1. This site is a multisite [2] installation, would that be affecting the “update” option?Thank you for your response,
KathyHi Vinay,
I did do those steps and please see the attachments where it is working for 1 site and not the other. Again, the one that is being cut off used to be full width/screen but somewhere along the line it went awry and is now being cut off. Please see attachments.I have the same settings for both images attached. When I resize the window that gets cut off, then the video goes full screen even after making the window full screen.
Thank you in advance for your help.
