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  • in reply to: Image Won't Appear On Desktop Site, Shows on Mobile #431696
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    Hi Elliot,

    How can we remove Enfold from WordPress without compromising our whole website? We spent months designing and customizing each page and feature. Removing the theme from WordPress would leave us without a functioning site — even temporarily that is not okay as we have a business to run with visitors, users, and customers that rely on us. If there is a way to do this without compromising the site, please talk us through it step by step.

    * Note, We have already auto-updated. Not sure why it’s not being reflected in the version number. Also, this wasn’t happening until recently — not sure why this bug suddenly presented. We are having some other issues as well as posts not publishing when they are scheduled. Is this latter issue theme related or WordPress related? Either way, we need your detailed help on the first issue with a solution that doesn’t require rebuilding or having it inactive for long. Please talk us through it!

    Thanks!
    Team HeartGLO

    • This reply was modified 9 years, 10 months ago by HeartGLO1.

    Hi Ismael,

    Seemed to have encountered another glitch – when checking the Theme Updates tab, it says our theme is up-to-date. However, it says we are running 3.0.4 – you mention 3.0.8. Image here: Image and video hosting by TinyPic

    Checked and updated manually, but issue still exists.

    We use the categories as they are to ensure that both the eCards and the regular blog posts appear in our masonry blog, which is set to create a taxonomy based on only these six categories: Nutrition, Sleep, Activity, Stress, Breathing, Meditation. Thus, we have to tag the eCards with at least one of these categories to have them appear in the blog. This is why we want to keep the offset pulling posts for the magazine and post slider as it was (magazine gets regular articles, post slider pulling eCards with priority and no duplicates), as opposed to going back and changing either the blog taxonomy, or the categories of every eCard. We shouldn’t have duplicate posts on this page at all with the current settings – which lends to our general confusion.

    We are aware we could do a work-around – and change the blog taxonomy to include eCards to fix the issue, but would rather keep it simple as is. It worked in the past, which is why we are saddened we will have to adjust our site based on a new issue we are experiencing.

    Warmly,
    HeartGLO1

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