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Viewing 30 posts - 1 through 30 (of 88 total)
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  • Hello Yigit,
    It’s my customer’s website. He creates only posts in Classic Editor, his skills don’t allow him to do anything else than copy paste text and images from Word.
    So if you can disable ALB for posts and it will solve the situation, I will be happy for it. It is annoying for me to fix his website couple times per week. :)

    Thanks,
    Lukas

    Hi Rikard,
    Some update of this case after 3 weeks?

    Thanks, Lukas

    Hi Rikard,
    The temporary login link is the private message.

    Reproduction:
    1. Create any post in SP or FR language in the Default Editor
    2. Go to the front end (Home page in that language and check that the post is visible and when you open it, you see all content.
    3. Go in the same language to the Home page and change the image under Slider . The customer has there some picture with numbers about covid.
    4. Go to the home page front end and try to open your post. You will see there is no content. When you will go back to back end, you will see that that post has been changed from Classic Editor to Advanced Layout builder and the content inside is not visible.

    Anyway I don’t understand thy post Advanced Layout Builder doesn’t have visible any content.

    This was not before the theme update.

    Thanks for your help,
    Lukas

    in reply to: Contact form in the footer #1114649

    Hey Mike,
    Yes, stage site is working now.

    Should I use the beta version files from staging site on my main site? Or you you have some link for the zip file?

    Thank you,
    Lukas

    in reply to: Contact form in the footer #1114496

    I have created a new admin account for you.
    L.

    in reply to: Contact form in the footer #1114470

    Hello Mike,
    The website hosting is not providing any staging feature but I have installed the WP Staging plugin and now the WP clone is active.
    You can try to log into the site and over the plugin go to the clone.

    I also don’t use any extra font, all is the same like I installed the demo theme.

    Hope this will help to find the solution,

    Thank you very much,
    Lukas

    in reply to: Contact form in the footer #1114326

    Hi Mike,
    The FTP credentials are attached.

    Best,
    Lukas

    in reply to: Contact form in the footer #1113789

    Hi Mike,
    The temporary login link is attached in the private area.

    Thanks,
    Lukas

    in reply to: Contact form in the footer #1113412

    Hello Victoria,
    The Enfold version is 4.5.7.
    Could be the similar issue but the article doesn’t include any solution. The customer solved it by different plugin. I don’t want to use another contact form plugin when yours is enough my needs.

    Does anybody have a solution for this technical issue with the Enfold contact form?

    Thank you,
    Lukas

    in reply to: Contact form in the footer #1112992

    Hello Victoria,
    Thank you for your link but I don’t see there the answer to my issue. I don’t complain Mailchimp, so if you have another code what I should to put into the footer widget or another place, send me it please. Or explain more what I should to do with your Enfold contact form to get working.

    Thank you,
    Lukas

    in reply to: Contact form in the footer #1109840

    Hey Jordan,
    Of course I tried. And as I said, the contact form works on normal page, doesn’t work only when it’s in the footer widget.

    Regards,
    Lukas

    Hello,
    You can close this case, I have solved it.
    Thank you for all your recommendations.

    Best,
    Lukas

    in reply to: Contact form in the footer #1109505

    Hey Rikard,
    You can see it here: savage-deals.com

    Best,
    Lukas

    Hey Ismael,
    There is it.

    Best,
    Lukas

    Hey Ismael,
    I don’t know if do did something but now the contact forms (in other languages) don¨t show authenticating at all.
    I didn’t do any changes with your theme files.

    Best regards,
    Lukas

    in reply to: more small issues #1094261

    Yes, you can close it.
    Thank you,
    L.

    in reply to: more small issues #1094250

    Yes Mike, You’re right.
    Thank you very much for your amazing help. Really appreciate.

    Best regards,
    Lukas

    in reply to: more small issues #1093800

    OK Mike,
    Thank you, understand.

    Do you have an idea what’s wrong with my code to increase the slider caption on mobiles?

    Got this but doesn’t work:
    @media only screen and (max-width: 767px) and (min-width: 480px) {
    #top.home .slideshow_caption .avia-caption-content {
    font-size: 17px !important; } }
    @media only screen and (max-width: 479px) {
    #top.home .slideshow_caption .avia-caption-content {
    font-size: 13px !important; } }

    Thanks, Lukas

    in reply to: more small issues #1093776

    Hello Mike,

    Icon are done, finally I understand what you did there and thank you for your suggestion about change images to the font. Works perfect now.
    Why I don’t see all icons on the mobile socket? I see there is place for more icons but last 2 icons are not visible. Only on higher resolution.

    Point 4 now works also. I wanted to increase a font size of caption because it’s too small on mobile. Unfortunately my code doesn’t work. Could you review what I did wrong, please?

    @media only screen and (max-width: 767px) and (min-width: 480px) {
    #top.home .slideshow_caption .avia-caption-content {
    font-size: 17px !important; } }
    @media only screen and (max-width: 479px) {
    #top.home .slideshow_caption .avia-caption-content {
    font-size: 13px !important; } }

    Best,
    Lukas

    in reply to: more small issues #1093514

    Hello Mike,
    Thank you for your response.

    Points 1 and 3 are working now, thank you.

    Point 2: I tried to add other icons following your code in functions. Unfortunately all next 3 icons also don’t appear. Background and function work. Also tried to add another 2 icons from png image. They appear but the background doesn’t. Also then don’t change color to white when is the menu transparent + need to change color if those 2 icons in the footer.

    Point 4: The code doesn’t work

    Best regards,
    Lukas

    in reply to: Logo margin issue + Tab Section link issue #1046496

    Hi,
    Why I should to contact a plugin developer?
    All plugins work very well. I need only solution for your theme where links don’t work to the tab section.

    Best regards,
    Lukas

    in reply to: Logo margin issue + Tab Section link issue #1042802

    Hello Vinay,
    Have tried the alternate solution but it doesn’t work for me. Maybe I do something wrong.
    Yes, the [mainfinal] shortcode is from Plugin. You can see it if you open Image Map Pro project.

    Best regards,
    Lukas

    in reply to: Logo margin issue + Tab Section link issue #1036152

    Hi Vinay,
    The temporary login is in the private area.

    Yes, you have exactly described the issue. That’s the problem.

    Best regards,
    Lukas

    in reply to: Tab section link #1035652

    Hi Vinay,
    It’s a great idea to remove the code what was sent me as solution by your technical support 6 weeks ago.
    I can remove it but i would like to get another solution for my issue with the tab section links.

    So the code is removed and my issue is back at the begin here:
    // https://kriesi.at/support/topic/logo-margin-issue-tab-section-link-issue/#post-1016872

    Regards,
    Lukas

    in reply to: Tab section link #1033079

    Hello Vinay,
    I don’t have any logo issue.
    I have an issue with tab section. And yes, I can confirm when I remove the code, all is normal. The redirection disappears and links to section tab don’t work.

    Best regards,
    Lukas

    in reply to: Tab section link #1030135

    Hi Gunter,
    As I wrote, all plugins were disabled.
    Anyway, I have reproduced it on the different domain, different hosting with a new wordpress installation and last Enfold theme (of course with Child theme). So no mess in DB, no plugins, no cache.

    I did only that one change with shortcodes:
    // https://kriesi.at/support/topic/logo-margin-issue-tab-section-link-issue/#post-1018988

    I have used different names for the tab section like NAME 1, NAME 2…. and now is automatically redirected to ……/project/#name-1
    try it: // http://test.safe4you.do/project/

    The temporary login link to the reproduced website is in the private field.

    Best regards,
    Lukas

    in reply to: Tab section link #1023476

    Hi,
    All plugins are disable and the issue continues.

    Only when I delete the change in shortcodes in Enfold child what was recommended here by Nikko:
    // https://kriesi.at/support/topic/logo-margin-issue-tab-section-link-issue/#post-1018988

    Then the redirection disappear. But also disappear linking to the tab section what I need.

    Temporary login is still valid from last time. Anyway the link is in the private field.

    Thanks for helping,
    Lukas

    • This reply was modified 6 years, 1 month ago by Lukas.
    in reply to: Tab section link #1022460

    Hi,
    Cache is cleared. Tried more computers, different browsers. Still the same. Redirection to the first tab in the tab section.
    I have made a video, check it, please: https://youtu.be/9t6xKYSyvNg

    Also updated to the Enfold 4.5 version.
    Btw, I have purchased couple licenses of Enfold. Today, after manual update I have created new private tokens. Followed your documentation for troubleshooting. No toked is taken like valid. Tried more websites. All the same.

    Best regards,
    Lukas

    in reply to: Tab section link #1021134

    Hey,
    Its interesting. All my devices and my friend devices redirect address https://terrazasdelatlantico.com/project/ to https://terrazasdelatlantico.com/project/#lot-a

    Regards,
    L.

    in reply to: Logo margin issue + Tab Section link issue #1019369

    Hey,
    Yes, you can close this case.

    Thanks again,
    Lukas

Viewing 30 posts - 1 through 30 (of 88 total)