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Hi,
That doesn’t work either – the entire testimonial disappears when the above code is added. I just want to remove the arrows on the side.
Login details belowHi Ismael,
The images don’t disappear right away but stay on for a few hours or a couple of days before disappearing.
Hi Ismael,
Please see the updated login details in the box below. The images are randomly disappearing ( see URLs below) – I have to keep reloading the images for these stay displayed. However, in most cases the images stay online for a maximum of 2/3 day and disappear again. It is hard to understand what’s causing this. I deactivated all plugins and activated them again as suggested by one of your colleagues, I have also updated to the latest WordPress and PHP version. The only thing that is not updated is the theme. Do you think that could be an issue? If so, are you able to help with the theme update?
Looking forward to your response
Thanks
KamakshiHi,
I deactivated all the plugins and activated these again as suggested initially. The problem still persists!
I don’t think the issue is the with Elementor plugin as the images on other pages of the site ( where Elemontor editor is not used) are also disappearing – I have used Elementor only on 3 pages of the website. Please, could you check this again for me?
Looking forward to your quick response.
Thanks, KamakshiHi, can you please respond back to my query. Like I said the issue is not just with the Elementor based landing pages but it is affecting the entire website. There has to be some way to fix it!
Looking forward to your response.
The issue is not just with Elemontor based landing page but the entire website. Is there a way to fix this?
Hi,
I have repeatedly followed up on this query. Can anyone else pick this up, please? I have used your support before and your response time has never been so slow. As expressed in my initial query – I need to get this issue sorted urgently, it’s negatively impacting our inbound traffic and search ads.Hi Victoria,
There are several plugins on our site – some like Elemontor have been used to build some of our key landing pages. I am worried about the visitor impact/ site performance if I deactivate Elementor. A few other important plugins are Yoast, Pardot and GA Google Analytics. Are there any plugins you recommend deactivating instead of deactivating them all?Hi,
I can access the link now but the document does not answer my query. I am looking to add an excerpt to my blog page which usually appears on the default layout, however, I have used an advanced layout for this page ( link below) and there is no option to include the excerpt.Hi, could you help me with the above query urgently? I can’t let the background video off our homepage for a very long time. It is only going to damage the user experience of our website.
Hi,
I tried doing as above, however by setting a perfect grid and min-height all images ended up disappearing! Please help.
