Thanks for that Devin..

Update – Hi Devin

This morning one of my themes was noted for auto update but the other was not? I have the same API key for each? Any reason?

I am not too sure on what happens if I upload the theme again rather than update it? My logic tells me that it will revert back to a clean install, rather than an updated version?

I have also just set a new API key for the second install of the Enfold theme in case that might be having an effect, ie not using the same API key for both installs.

Thanks

• This reply was modified 10 years, 10 months ago by hark.

Ok Peter

Think this is just one to keep a watch of if we can. I have hit a brick wall with the host, and do not really want to move everything as I host a number of sites there.

Ian

Actually noting the date of the last post (16th Dec) maybe the post is correct just the version number is out?

Hi

This is the message I have had back from the host

We are unable to facilitate the modification of any parameters on our shared hosting cluster as this applies to all users on the cluster. If you require this level of flexibility we recommend that you migrate your services to a VPS or dedicated server platform.
http://www.names.co.uk/servers

Any last ideas before I forget about this topic?

Thanks
Ian

Hi Ismael

Thanks for your reply, I don’t have access to the .htaccess file.

Did you see the message from my hosting provider? Can you see anything from this log that might be the issue?

“The PHP memory limit is 128MB but that is across all sites on the whole hosting platform, so no one site will ever be allocated anywhere near that much.

It would be very unusual for a WordPress site such as yours to reach the PHP memory limit, unless the images you are trying to upload are extremely high resolution ones.

I’ve checked the PHP logs for your site and, whilst there are no errors recorded, there are warnings such as the one below:

PHP Warning: file_get_contents(/content/sites2/h/o/homefarmhursley.com/web/wp-content/themes/enfold/config-layerslider/LayerSlider/skins/.DS_Store/skin.css): failed to open stream: No such file or directory in /content/sites2/h/o/homefarmhursley.com/web/wp-content/themes/enfold/config-layerslider/LayerSlider/editor.php on line 85

This may not be relevant to the problem you have reported but is something to possibly take a look at.”

Hi Peter
I will have a look but when the error comes up it does not that the limit is 128mb?
Ian

Morning Josue

The HTTP Error did say something like the upload limit was 128mb which the upload I was trying to put up was below.

I will sort an admin login for you.
Ian

Ok thanks – I take it there are no issues with regards to just loading a default theme in as much as I can then re installed the Enfold theme and all my work will be as before the change?
Regards
Ian

Ok thanks Josue I will give that a try.