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Viewing 7 posts - 1 through 7 (of 7 total)

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April 27, 2020 at 2:45 pm in reply to: Mobile Menu Display Error and Shopping Cart Error #1207525

hanyin83
Participant

Hi Ismael,

I did try it on incognito mode and I tried on three different browsers (Chrome, Safari, Firefox). The situation remains the same on both PC and mobile.

Please help me out!! It’s a shopping website and it has been malfunctioning for two weeks…

April 23, 2020 at 5:44 am in reply to: Mobile Menu Display Error and Shopping Cart Error #1206429

hanyin83
Participant

Hi Ismael,

I tried on my phone via Safari and Chrome. The same problem remains. The attachment is the link of the video clip on the problem. Please help me out!

Best,

April 21, 2020 at 8:49 am in reply to: Mobile Menu Display Error and Shopping Cart Error #1205695

hanyin83
Participant

Hi there!

The website has been not functioning for a week! Please help me out!

Best,
Hanyin

April 20, 2020 at 10:09 am in reply to: Mobile Menu Display Error and Shopping Cart Error #1205437

hanyin83
Participant

This reply has been marked as private.

April 16, 2020 at 8:23 am in reply to: Mobile Menu Display Error and Shopping Cart Error #1204287

hanyin83
Participant

Hi Ismael,

Thanks for the response. However, I tried what you mentioned and it didn’t work.
Both problems remain. What else can I do?

Best,

April 3, 2018 at 6:39 am in reply to: The product page is broken #936327

hanyin83
Participant

Hi Ismael,

This error messages still exists:

PHP Warning: session_start(): Unable to clear session lock record wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/masonry_entries.php on line 42

Also, this problem is making my site run extremely slow. Is there a way to solve this?

Best,
Hanyin

April 2, 2018 at 1:49 pm in reply to: The product page is broken #936084

hanyin83
Participant

Hi Nikko,

I tried the way on the thread you provided but it wasn’t working. I discussed with the host provider and I was told that my issue was different from the one in the thread. Is there any other way to fix the problem?

Best,
Hanyin
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Viewing 7 posts - 1 through 7 (of 7 total)