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Support topic 2:
Is the number of tab section icons shown on mobile adjustable? I think 4-6 could be shown instead of 3, while still being readable.The tab content can be swiped, but not the tab icons themselves – they have an arrow. Can you propose a mobile only element that hints the user that they can swipe? It’s not obvious it has that functionality.
Support topic 1:
How do we limit shop filtering to a single subcategory and apply unique filtering to each category or subcategory?
Yes, I did. Just update the license token to my support purchase date + 6 months.
I want to resolve this within the next message from you because we have a couple of support questions to ask. If you have questions I need to answer, please ask them all at once and request everything you need to resolve this instead of this trickling message stream with one question at a time. This doesn’t need to take a week to sort out.
Ismael,
I can’t create an account with the purchase code because I’ve already done so when I originally bought the theme.
Please look up my support purchase and apply it to this account and this email that I’m replying to.
Ismael,
I don’t see why you don’t understand what I’m asking for.
The thumbnail is required for categories or subcategories to appear professional without a placeholder camera icon. However, they look terrible as a banner image.
I want thumbnails for the category and subcategories icons in the grid, but not the same poorly scaled image in the banner.
Do you understand why this is a problem when the thumbnail must be scaled at 1:1 and relatively small and the banner should be 3:1 or 4:1 otherwise looking terrible.
I’m really disappointed in your effort answering this question.
That is not a good solution. While it does remove the banner, it also removes the thumbnail from the category and makes the website look terrible. I want the thumbnail to show up in the category and subcategory grids – just how it normally does. I just don’t want the banner.
I don’t understand why you’ve set it up to use the thumbnail as the banner image anyway. They need to be completely different sizes and aspect ratios to work well.
