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Viewing 17 posts - 1 through 17 (of 17 total)
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  • September 30, 2017 at 9:16 am in reply to: Demo does not import images #858733
    Gyaltshab

    Please close this ticket. My problems have not been solved, I asked for a refund, which was approved. I wil not use Enfold anymore.
    Kind regards,
    Frank

    September 23, 2017 at 9:17 am in reply to: Demo does not import images #855725
    Gyaltshab

    Thanks for your advise, I may try setting up locally and then move to a live site one of these days.

    September 21, 2017 at 2:24 pm in reply to: Demo does not import images #854872
    Gyaltshab

    Thank you for your support, Ismael. It’s not only missing images, but also the slider AND the css. I don’t understand either.
    I asked Envato for a refund, but so far no answer from them. I’ll start a dispute with them (that’s what they advise). If Envato asks Kriesi for their view on this, please support my request for a refund.
    Kind regards,
    Frank

    September 20, 2017 at 6:11 am in reply to: Demo does not import images #854166
    Gyaltshab

    This MedicalOne looks like spam to me, it added a tag to this thread pointing at a website …
    It definitely has nothing to do with my troubles.
    Frank

    • This reply was modified 7 years, 2 months ago by Gyaltshab.
    September 20, 2017 at 6:09 am in reply to: Demo does not import images #854164
    Gyaltshab

    Ismael, I now see my answer was not uploaded to the forum a couple of days ago.
    I don’t have any login credentials anymore, since all users (also the temporary) were removed and the only user left was a user made by you or one of your colleagues – definitely not by me.
    I now reinstalled my site (for the 4th or 5th time) and made an administrator account for you.
    Please proceed.
    Frank

    September 15, 2017 at 1:26 pm in reply to: Demo does not import images #852520
    Gyaltshab

    Did so – please continue.
    I can’t log in myself anymore, it seems you removed my own user account and the temporary-account I set up for you does not work anymore.

    • This reply was modified 7 years, 2 months ago by Gyaltshab.
    September 14, 2017 at 6:01 pm in reply to: Demo does not import images #852239
    Gyaltshab

    Sure, please do what ever you think is OK.

    September 13, 2017 at 6:13 pm in reply to: Demo does not import images #851683
    Gyaltshab

    Hi Ismael,
    PHP Version 5.6.29
    max_execution_time 600
    I installed a fresh WP
    And still the same result.
    The import was done within 5 minutes so the max-Execution_time should be more than sufficient.

    I’ll contact Themforest about a refund.
    I’m sorry I can’t get it to work, the theme looks promissing.
    Thanks for your assistance.
    Frank

    September 13, 2017 at 5:25 am in reply to: Demo does not import images #851349
    Gyaltshab

    I managed to set max_file_uploads to 100.
    I then got no more errors about failed imports, but the appearance of the site is still the same – nothing like your demo.

    Then I tried another WP installation in the same domain and imported Enfold 2017 again – again I get the failed imports (why?) and the same result as before: missing images, incorrect CSS, corrupted layerslider (LayerSlider encountered a problem while it tried to show your slider. Please make sure that you’ve used the right shortcode or method to insert the slider, and check if the corresponding slider exists and it wasn’t deleted previously. Only you and other administrators can see this to take appropriate actions if necessary.) …
    I tried the Enfold Child Theme and the original Enfold Theme.
    I have set up many WP sites with this host I use – never a single problem.
    I can hardly imagine that with more than 130,000 sales I’m the only one experiencing these kinds of troubles.
    I have been struggling with this for more than 3 weeks now and did not get a step further.

    Please advise me on possibilities why this does not work and how to solve them.
    Or give me a refund and I’ll leave Enfold alone.
    Kind regards,
    Frank

    September 12, 2017 at 6:06 pm in reply to: Demo does not import images #851150
    Gyaltshab

    Alas, still no success.
    Upgrading max execution time did not solve it, using the WP Importer gives the same list of errors (‘is mislukt’ means ‘failed’):
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “Advanced Visual Layout Editor” is mislukt
    Het importeren van Media “Easy to use for Beginners and Pros, Young and Old” is mislukt
    Het importeren van Media “Responsive Design” is mislukt
    Het importeren van Media “24/7 Support” is mislukt
    Het importeren van Media “Powerful Theme Options” is mislukt
    Het importeren van Media “Regular Updates” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “” is mislukt
    Het importeren van Media “layout_editor” is mislukt
    Het importeren van Media “logo-white” is mislukt
    Het importeren van Media “logo” is mislukt
    Het importeren van Media “logosquare-bbpress-mini” is mislukt
    Het importeren van Media “logosquare-chimp-mini” is mislukt
    Het importeren van Media “logosquare-events-mini” is mislukt
    Het importeren van Media “logosquare-gravity-mini” is mislukt
    Het importeren van Media “logosquare-layer-mini” is mislukt
    Het importeren van Media “logosquare-rev-mini” is mislukt
    Het importeren van Media “logosquare-woo-mini” is mislukt
    Het importeren van Media “logosquare-wpml-mini” is mislukt
    Het importeren van Media “logosquare-wpseo-mini” is mislukt

    Now my phpinfo says: max_file_uploads 20

    Can that be the culprit?
    Frank

    September 9, 2017 at 8:40 am in reply to: Demo does not import images #849888
    Gyaltshab

    Hi Ismael,
    I did all of this with the same result as before.
    What would be the best way to proceed?

    • Do a complete new installation, in a new subdirectory of my domain?
    • Set the /wp-content/uploads/ folder to CHMOD 775? Or is that not needed at all?
    • Use the original wordpress-importer.php file, or the one you pointed at at https://pastebin.com/bM2TZSVR ?
    • Set PHP to 7.0?
    • Anything else?

    Please advise me on this.
    Frank

    September 6, 2017 at 9:03 pm in reply to: Demo does not import images #848836
    Gyaltshab

    No succes with that.
    I first tried PHP 7.1 but then got the message “Importing didnt work! You might want to try reloading the page and then try again”
    Logged out, logged in tried again, same result.
    I logged out, set PHP back to 7.0 and now again all Media failed to import and as the last time not all images were imported, the CSS is not correct, LayerSlider fails to install …
    I left it all as it is for now, so you can see for yourself.

    I don’t mind setting it all up again, a complete new WP installation, but wonder if that would help in any way.
    Please advise me on this.
    Is there anything I can ask my host to do?
    Should I not be running the Enfold Child theme (although you recommend that)?

    Frank

    • This reply was modified 7 years, 2 months ago by Gyaltshab.
    September 4, 2017 at 5:04 pm in reply to: Demo does not import images #847825
    Gyaltshab

    Hi Nikko, see my private message below.
    Frank

    August 30, 2017 at 6:11 am in reply to: Demo does not import images #845605
    Gyaltshab

    Goodmorning again, my problem is not solved at all.

    I hope you won’t mix up users again: the initiator of this thread is me, Gyaltshab.
    But you responded mainly to HaraldP, who mixed into my conversation.
    Please respond to my questions and replies in this thread, not to his.

    I just extended your temporary login (see private content).

    I deleted all pages, posts, categories and tags from my WP installation and just kept one page (“eerste pagina”).
    I changed CHMOD for the uploads folder to 775 (recursive).
    Then I imported the Enfold 2017 demo.
    This partially succeeded, but the slider at the top does not work, the fonts are not right, some images are imported, others are not …

    Please have a look at it and advise me about how to solve it.
    I bought your premium theme (“… makes building beautiful website intuitive and fun”) but working with it is disappointing so far.
    I’m not a techie, so pointing at an eight screens long page in the WP codex does not really help me (although I appreciate your intentions).

    Kind regards,
    Frank

    August 29, 2017 at 6:01 am in reply to: Demo does not import images #845193
    Gyaltshab

    @HaraldP: thank you for your reply, this explains my confusion completely It sounds like a good plan to create a separate thread for your problem.


    @John    : my uploads directory is now set to 755. Would it be wise to change that to 777 before importing the template and change it back to 755 after that?

    Frank

    August 28, 2017 at 6:05 am in reply to: Demo does not import images #844667
    Gyaltshab

    Hi Nikko,
    In /root/subdir/wp-content/uploads/ there is no directory called 2016 – only 2015, 2017 and dynamic_avia
    I’ll give the plugins mentioned a try later on (got to go to my job now).
    Frank

    August 26, 2017 at 5:59 am in reply to: Demo does not import images #844289
    Gyaltshab

    Hi Nikko,
    Are you sure you’re talking about my installation?

    • I just installed a random plugin – no problem at all
      It works also when logged in with the temporary account I provided
    • there is no directory in uploads called 2016/02

    Frank

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