Forum Replies Created
-
Posts
-
Hey Ishmael!
That did the trick! Added the column back into the table and everything is working beautifully! Couple last questions:
1. Where did you go to see the error information you pasted above – I’d like to be able to do this and troubleshoot on my own in the future? WordPress database error: [Unknown column ‘flag_popup’ in ‘field list’]
2. I’m curious how you think the flag_popup column was removed? That’s a little scary as I’ve never modified my database, ever.
3. Do I need to change line 297 back to if( ! $slider || ( (int)$slider[‘flag_popup’] && ! get_option(‘layerslider-authorized-site’, false) ) ) {
Again, thanks as always for the stellar support. Best theme and support ever – you guys ROCK!Mark
Ok, so how do we fix this? What I provided access to was the dev instance and I will need to fix it there first and then move it over to prod. I’m always no more than 1 or 2 releases behind. So this install was either 4.0 or 4.1…I don’t remember exactly.
Hey Ishmael,
Made the adjustment and now the error is gone, but the slider still won’t save. It seems like it does when I click the button, but it doesn’t work. Not sllider adjustments are saving at all. I can’t modify, edit, or even create a new slider. Did you login with the info and see what I’m talking about? I know I’m not the only one with the issue as there have been threads in the past.
Any ideas?
Thanks for the reply, Ismael – I’ll copy the folder over again, but I updated via FTP originally so I’m pretty confident the folder was overwritten with I updated. I downloaded the latest theme version from Themeforest and uploaded via ftp. I’ll try again and see if that resolves it. Should I uninstall the plugin and reinstall? I can export the sliders beforehand if you think that’s necessary. Maybe there’s some legacy code sitting out there? Not sure why there’s be an error like this if the flag is no longer in the theme. Seems very weird to me unless there was a problem when I transferred the files.
No worries on the late reply, I know how many you guys get and the customer service is stellar as always.
Mark
Posted this on August 25th with no response as of yet. Need help with this guys. ASAP please. Customer is waiting for me to update slides and I cannot at this time.
Hey Rikard – sorry about that, I have things locked down within htaccess. You should not be able to login.
Thanks!
Mark
I’ve added the css but that places it in the slider below…not under the log. I realize I could add it in photoshop, it’s just the text version would be much easier to read.
Hey Rikard,
I added the CSS and it’s not placing the widget txt under the logo. You can login and see for yourself using the info I provided in the 1st message. Thanks so much for your help in advance.
Mark
Hi Nikko,
I added the snippet in the css styling box and there was no change to the menus. I added the !important as well:
#top #header .av-main-nav li a { font-weight: bold; font-size: 14px; !important; }Hi Rikard,
I’m using layers Lider but I dont see a way to highlight specific areas of the banner image and make them individual links. I’m not talking about adding text link overlays, I want to use the actual image and make certain areas of the graphic click able and link to different pages. Any example code or instructions on how? All is see is one area to paste a link but that makes the whole slide link to the page…I need one half the slide to link to one page and the other half of the slide to link to another page.
I figured it out guys…for others that run into this, if you change your background image out and try to use the color picker for the background, make sure you have “Stretch Full Screen” under the “Repeat” drop-down toggled to anything else but full screen…otherwise it seems to stretch white pixels by default and overrides the bgcolor picker…even when you have “No Background Image Selected” – thanks and hope this helps someone else!
Mark
Hey Andy,
Yes, as I mentioned, it was a bug. I had to place the static link to the .ico file in the box for it to work. If I try to use the favicon upload wizard, it doesn’t read the .ico file for some reason.
Mark
Josue,
The install isn’t compromised because I manually updated the theme. Both the dev instance and prod are running the latest version of the theme…all of the plugins are the same. The only difference was production errored out when I used the auto update option,,,dev autoupdated just fine.
Do you still want access? If so, which box? Dev or prod?
The only plugins I am running are:
Akismet
bbPress
Limit Login Attempts
W3TC
WordPress SEOHi Josue,
I have root access on the box…there are no permissions issues…is there a file in particular you think I need to change permissions for? The dev instance is on the same box and the auto-update feature works fine there. It appears to be very intermittent, but has happened to me numerous times now so I can no longer use the auto-update with confidence. I’d like to fix this issue so any help isolating the problem would be great.
Thanks,
Mark
Hi Ishmael,
Adding the avia_no_session_support to the child theme functions.php worked – when I run wp-cron.php, the warnings above are now gone. Is there anything I need to be concerned with future updates using the child functions.php?
I ran into the maintenance issue/bug others had posted about with the latest update, but fortunately, manually updating the theme fixed everything.
I’m just wondering if I need to be aware of anything moving forward with updating. Also, if you guys have some recommendations on a tool that I can use to backup my theme and database, that would give me a little more confidence with updates…I do the manual exports from cpanel, but, that’s about it.
I was using the duplicator plugin, but once I install a caching plugin like W3, the caching file sizes make it impossible to use duplicator without errors.
Thanks for any advice you can provide. Best theme and support, hands down!
Mark
Ishmael – you’re the man, that fixed it! Is this a bug? Not really sure I understand the context of the issue? Again, thanks so much – best theme and support, period!
Hi there – yes, this is still a problem and I am really needing to get this resolved…Josue was looking into above and he was able to duplicate the issue…I also provided login info as well. The black box appears with one scroll of the mouse wheel…as soon as I start to page down it starts, if I page down far enough, it goes away until i roll down a little more and it returns.
