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  • in reply to: Asking for support on an old problem #1463607

    We were able to correct “Step 1” and “Step 2”.

    We didn’t notice at first that this part

    [group GDatiPersonali]
    <br>
    Nome e Cognome[text* NomeCognome]
    Indirizzo E-mail[email* email]
    Numero di telefono[tel* tel]
    [acceptance privacy] Ho letto e accetto la <a href="privacy-cookie-policy" title="privacy-cookie-policy">Privacy e Cookie Policy</a>. [/acceptance]
    [/group]

    was on the “Step 1” module, but it had to be on the “Step 2”.

    Now, we have a lot of little problems and also a big one (the module is not sending any emails), but I think I’ll try to contact the module developers.
    Thank you so much for the help.

    in reply to: Asking for support on an old problem #1463605

    Yeah, I noticed that but I completely don’t understand why they put this empty fields. So you telling me that this fields are completely useless? If we delete them, the module works exactly the same?

    Thank you so much for your time sir, so much appreciated.

    in reply to: Asking for support on an old problem #1463603

    With “Step 1” and “Step 2” I mean this:

    Step1

    Step2

    Basically, Step 1 is when you select the different choices (like Contract Typology, Age, Income, Province), and Step 2 cames after all the choices and asks you Name, Surname and contacts for the email.

    So, the test in your https://webers-testseite.de/conditional-mail/ example page is correct except for one thing:
    As you finished selecting the choices for “Step 1” (like Tipologia di Contratto, Età, Reddito, Provincia), that “Step 1” disappeares completely and it only shows “Step 2” (Nome e Cognome, Indirizzo E-mail, Numero di telefono, Privacy Policy Acceptance).

    I hope this is helpful and understandable what I am trying to say.

    in reply to: Asking for support on an old problem #1463529

    The conditional fields are:

    
    show [GTipoContratto] if [TipoImpiego] equals "Lavoratore Dipendente"
                      and if [-1] equals "Avanti"
    show [GTipoAzienda] if [TipoContratto] not equals "Scegli"
                    and if [TipoImpiego] equals "Lavoratore Dipendente"
    show [GRedditoMensile] if [TipoAzienda] equals "Pubblica / Statale"
                       and if [TipoImpiego] equals "Lavoratore Dipendente"
    show [GForma] if [TipoAzienda] equals "Privata"
              and if [TipoImpiego] equals "Lavoratore Dipendente"
    show [GRedditoMensile] if [FormaAzienda] not equals "Scegli"
    show [GEta] if [RedditoMensile] not equals "Scegli"
            and if [TipologiaPensione] not equals "Invalidità civile"
    show [GImportoRichiesto] if [eta] not equals "Scegli"
                         and if [TipologiaPensione] not equals "Invalidità civile"
    show [GProvincia] if [ImportoRichiesto] not equals "Scegli"
                  and if [TipologiaPensione] not equals "Invalidità civile"
    show [GEnteErogante] if [TipoImpiego] equals "Pensionato"
    show [GRedditoMensile] if [TipoImpiego] equals "Pensionato"
                       and if [TipologiaPensione] equals "Inabilità / Invalidità ordinaria"
    show [GRedditoMensile] if [TipoImpiego] equals "Pensionato"
                       and if [TipologiaPensione] equals "Contributiva / Retributiva"
    show [GRedditoMensile] if [TipoImpiego] equals "Lavoratore Autonomo"
                       and if [-1] not equals "Avanti"
    show [GNofinanziamento] if [TipologiaPensione] equals "Invalidità civile"
    show [GDatiPersonali] if [Provincia] not equals "Scegli"
                      and if [-1] equals "Avanti"
    show [GChiusura] if [-1] equals "Avanti"
                 and if [privacy] not equals ""
                 and if [email] not equals ""
    show [GRedditoMensile] if [TipoAzienda] equals "Parapubblica"
                       and if [TipoImpiego] equals "Lavoratore Dipendente"
    show [GRedditoMensile] if [TipoImpiego] equals "Pensionato"
                       and if [TipologiaPensione] equals "Altra"
    show [GContatti] if [-1] equals "Avanti"
                 and if [TipologiaPensione] equals "Invalidità civile"
    show [GNoCompilati3] if [-1] equals "Avanti"
                     and if [TipoContratto] equals "Lavoratore Dipendente"
                     and if [TipoContratto] equals "Scegli"
    show [GNoCompilati3] if [-1] equals "Avanti"
                     and if [RedditoMensile] equals "Scegli"
    show [GNoCompilati3] if [-1] equals "Avanti"
                     and if [TipoImpiego] equals "Lavoratore Dipendente"
                     and if [TipoAzienda] equals "Scegli"
    show [GNoCompilati3] if [-1] equals "Avanti"
                     and if [RedditoMensile] equals "Scegli"
    show [GNoCompilati3] if [-1] equals "Avanti"
                     and if [eta] equals "Scegli"
    show [GNoCompilati3] if [-1] equals "Avanti"
                     and if [Provincia] equals "Scegli"
    show [GNoCompilati2] if [-1] equals "Avanti"
                     and if [TipoImpiego] equals "Scegli"
    show [GNoPrivacy] if [-1] equals "Avanti"
                  and if [privacy] equals ""
    

    Thank you so much, let me know if u can understand something.
    If there’s no solutions, I’ll try to contact CF7 and Conditional Fields for CF7 developers.

    in reply to: Asking for support on an old problem #1463528

    The website link is http://www.italianafinanziamenti.it, and the corrupted module is the one on the homepage on the right, named “Preventivo personalizzato – Ottienilo in pochi passaggi”.

    The CF7 formular code is divided in 2 steps.
    Step 1:

    
    <font size="3">Puoi ottenere un preventivo per la Cessione del Quinto, Delegazione di Pagamento, Anticipo del TFS o Prestito Personale.</font>
    
    Tipologia di impiego[select TipoImpiego "Scegli" "Lavoratore Dipendente" "Lavoratore Autonomo" "Pensionato"]
    
    [group GTipoContratto]
    Tipo di contratto[select* TipoContratto "Scegli" "Tempo Determinato" "Tempo Indeterminato"]
    [/group]
    
    [group GTipoAzienda]
    Tipo azienda[select TipoAzienda "Scegli" "Pubblica / Statale" "Parapubblica" "Privata" "Altro"]
    [/group]
    
    [group GEnteErogante]
    Ente erogante[select* EnteErogante "Scegli" "INPS" "EX INPDAP" "Altro ente"]Tipologia di pensione[select* TipologiaPensione "Scegli" "Contributiva / Retributiva" "Inabilità / Invalidità ordinaria" "Invalidità civile" "Altra" ]
    [/group]
    
    [group GForma]
    Forma[select* FormaAzienda "Scegli" "SRL/SPA" "Altro"]
    [/group]
    
    [group GRedditoMensile]
    Reddito mensile[select* RedditoMensile "Scegli" "€ 500" "€ 600" "€ 700" "€ 800" "€ 900" "€ 1000" "€ 1100" "€ 1200" "€ 1300" "€ 1400" "€ 1500" "€ 1600" "€ 1700" "€ 1800" "€ 1900" "€ 2000" "€ 2000+"]
    [/group]
    
    [group GEta]
    Età[select eta "Scegli" "19" "20" "21" "22" "23" "24" "25" "26" "27" "28" "29" "30" "31" "32" "33" "34" "35" "36" "37" "38" "39" "40" "41" "42" "43" "44" "45" "46" "47" "48" "49" "50" "51" "52" "53" "54" "55" "56" "57" "58" "59" "60" "61" "62" "63" "64" "65" "66" "67" "68" "69" "70" "71" "72" "73" "74" "75" "76" "77" "78" "79" "80" "81" "82"]
    [/group]
    
    [group GImportoRichiesto]
    Importo richiesto[select* ImportoRichiesto "Scegli" "€ 0-5000" "€ 5000-10000" "€ 10000-20000" "€ 20000-30000" "€ 30000-40000" "€ 40000-50000" "€ 50000-60000" "€ 60000-75000"]
    [/group]
    
    [group GProvincia]
    Provincia di residenza[select* Provincia "Scegli" "Agrigento" "Alessandria" "Ancona" "Aosta" "Arezzo	" "Ascoli Piceno" "Asti" "Avellino" "Bari" "Barletta-Andria-Trani" "Belluno" "Benevento" "Bergamo" "Biella" "Bologna" "Bolzano" "Brescia" "Brindisi" "Cagliari" "Caltanissetta" "Campobasso" "Carbonia-Iglesias" "Caserta" "Catania" "Catanzaro" "Chieti" "Como" "Cosenza" "Cremona" "Crotone" "Cuneo" "Enna" "Fermo" "Ferrara" "Firenze" "Foggia" "Forli’-Cesena" "Frosinone" "Genova" "Gorizia" "Grosseto" "Imperia" "Isernia" "La Spezia" "L’Aquila" "Latina" "Lecce" "Lecco" "Livorno" "Lodi" "Lucca" "Macerata" "Mantova" "Massa-Carrara" "Matera" "Medio Campidano" "Messina" "Milano	" "Modena" "Monza e Brianza" "Napoli" "Novara" "Nuoro" "Ogliastra" "Olbia-Tempio" "Oristano" "Padova" "Palermo" "Parma" "Pavia" "Perugia" "Pesaro e Urbino" "Pescara" "Piacenza" "Pisa" "Pistoia" "Pordenone" "Potenza" "Prato" "Ragusa" "Ravenna" "Reggio Calabria" "Reggio Emilia" "Rieti" "Rimini" "Roma" "Rovigo" "Salerno" "Sassari" "Savona" "Siena" "Siracusa" "Sondrio" "Taranto" "Teramo" "Terni" "Torino" "Trapani" "Trento	" "Treviso" "Trieste" "Udine" "Varese" "Venezia" "Verbano-Cusio-Ossola" "Vercelli" "Verona" "Vibo Valentia" "Vicenza" "Viterbo"]
    [/group]
    
    [group GNoCompilati2]
    <strong>Torna indietro per compilare i dati mancanti.<strong>
    [/group]
    ["Indietro" "Avanti" "Step 2"][group GDatiPersonali]
    <br>
    Nome e Cognome[text* NomeCognome]
    Indirizzo E-mail[email* email]
    Numero di telefono[tel* tel]
    [acceptance privacy] Ho letto e accetto la <a href="privacy-cookie-policy" title="privacy-cookie-policy">Privacy e Cookie Policy</a>. [/acceptance]
    [/group]
    
    [group GNofinanziamento]
    <strong>Ci dispiace, non puoi ottenere un finanziamento. Contattaci per maggiori informazioni.<strong>
    [/group]
    
    [group GNoCompilati3]
    <strong>Torna indietro per compilare i dati mancanti.<strong>
    [/group]
    

    Step 2:

    
    [group GChiusura]
    
    [radio trattamento use_label_element "Accetto" "Non accetto"]
    <font size="1">Presto liberamente il mio consenso al trattamento dei dati personali, per adempiere ad obblighi di legge e regolamentari, per adempiere alle attività di analisi e d’istruttoria finalizzata all’ottenimento ed alla gestione del finanziamento da parte di Italiana Finanziamenti S.r.l.s. qualora concesso, nonché per quanto riguarda il trattamento dei dati sensibili già acquisiti o che saranno acquisiti a seguito delle operazioni sopra previste, sempre che tale acquisizione sia strumentale e nei limiti della specifica finalità perseguita dall’operazione e dai servizi richiesti.</font>
    
    [radio comunicazione use_label_element "Accetto" "Non accetto"]
    <font size="1">Presto liberamente il mio consenso per la comunicazione dei dati personali per le finalità ed alle categorie di soggetti enunciate nell’art. 3 dell’informativa e, comunque, secondo le indicazioni ivi riportate, nonché per la loro diffusione alle medesime categorie di soggetti.</font>
    
    [radio informazioni use_label_element "Accetto" "Non accetto"]
    <font size="1">Presto liberamente il mio consenso per il trattamento dei dati personali al fine di ricevere informazioni inerenti le offerte di prodotti e servizi di Italiana Finanziamenti S.r.l.s. o di soggetti terzi, ivi comprese quelle informazioni commerciali relative.</font>
    
    [submit "Invia"]
    
    [/group]
    
    [group GContatti]
    <strong><a href="/contatti/">VAI ALLA PAGINA DEI CONTATTI</a><strong>
    [/group]
    
    [group GNoCompilati]
    <strong>Torna indietro per compilare i dati mancanti.<strong>
    [/group]
    
    [group GNoPrivacy]
    <strong>È necessario accettare la Privacy e Cookie Policy. Torna Indietro per accettarla.<strong>
    [/group]
    
    in reply to: Asking for support on an old problem #1463509

    Hi, I don’t understand which shortcode are u trying to add, this module is a Contact Form 7 with Conditional Fields form.

    The only thing I did is updating the theme as you told me previously, thinking it was enough to correct the problem.

    Now, the actual developers (which are not the original developers of the website), to whom I delegated the work, simply told me that this module originally worked both on Enfold and on the other themes, but now, even after the update (as we can clearly see), it does not work anymore, and they don’t understand why.

    I simply don’t know what to do anymore. I bought the license thinking it would solve the problem, and now we’re back to square one with no solutions.
    What do we have to do?

    in reply to: Asking for support on an old problem #1463339

    Hi.
    Actually it is a Contact Form 7 module, not a shortcode, and it’s realized with Conditional Fields for Contact Form 7 plugin.
    I did not realize it so I don’t know other specific, I only know that it works with other themes and it also worked in previous versions and when the site was realized.

    There’s something you can do to correct that thing by logging in with the credentials I gave it to you?
    Please remember that I also bought another license only to have support from you for this delicate issue.
    Thanks.

    in reply to: Asking for support on an old problem #1463309

    Hi, I didn’t understand that I needed the “Envato market plugin”. I downloaded it and I was finally able to update the token and then update the theme correctly.

    Actually, the problem is that the original issue with the module on the right is still there. Its behaviour is visibly corrupted.

    Problem with the module

    I posted in the private content the credentials so you can have a closer look to what is the real issue there.

    Thank you.

    in reply to: Asking for support on an old problem #1463249

    Hi Rikard.
    I did not go through the guide because in my installation, obviously, there is already a previous installation of Enfold Child. I created a new token, but since it was already validated in the past, there is no button (as you can see in the image attached) to validate the theme with a token, or to update with a new token.
    How do I have to go farther now? Do I have to reinstall the theme by downloading from Theme Forest, and then use the new token to validate the installation? Will it not create any kind of problem to the actually running site?

    That’s why I asked for a personal support, that’s a delicate question.

    WordPress menu in www.italianafinanziamenti.it

Viewing 9 posts - 1 through 9 (of 9 total)