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Thank you! The logo is no longer covering the menu when yo scroll up… but is there a way to make the menu not scroll up at all and just be static?
Hello! Yes the header is currently set to be sticky. Please see temporary log-in info below. Thank you very much for looking into this for us!
Also would you know how to change the font size for “Auto-Ship price”?
I would like to also capitalize the P in price but not sure where to do that.
This is the WooCommerce Auto-Ship plug-in.
Thank you for your help!
I was able to add the code to the product description box and it seems to be working.
Is there a way to remove the border around it?
Is there a way to do the first part of my question? To just add the widget code to the product pages?
Hi Andy and Yigit,
Will you please let me know if you were able to find a solution to all of our website issues? It’s super important that we figure out what is causing these issues (especially the menu icon missing from responsive mode) as we are not able to generate mobile orders because customers are unable to get to our shop page (or any page).
Thank you very much for your help!
Hi Andy! I just deleted the entire Enfold theme folder and uploaded a new copy via FTB… unfortunately that did not work and we are still experiencing the same issues.
Is there anything that needs to be done to the Enfold Child theme?
Yes please go ahead and deactivate all plugins temporarily.
1) https://glossmoderne.com – shopping cart icon appears instead of menu icon (only in responsive/mobile mode)
2) https://glossmoderne.com – white space below main image gets bigger as responsive mode gets smaller (only in responsive / mobile mode)
3) https://glossmoderne.com/collection – the 4 gallery images are coming up very light (in both responsive and normal mode)
4) https://glossmoderne.com/press – all gallery image are coming up very light (in both responsive and normal mode)
5) https://glossmoderne.com/retailers – partner/logo element is not appearing at all (in both responsive and normal mode)Please note that all above issues are corrected when the WooCommerce plugin is deactivated.
Thanks for your help!
Hi Yigit! I’m also noticing that some images on our site aren’t loading or are coming up transparent. But if I disable WooCommerce everything is normal. Please help me find a fix as soon as possible! Thank you!!!
Oh I think the mod security fix was for another issue in the link above.
We really need the menu icon to work on mobile phones! This is preventing customers from being able to order product from their phones… please help!
I found this:
https://kriesi.at/support/topic/mobile-menu-bug-with-woocommerce-plugin/
Would you be able to help disable “Mod security” if I provided FTP info?
Hi Yigit! I just did what you said above and it’s still not working…. can you think of any other possible solutions?
Hi Yigit! Were you able to figure out what was causing the WooCommerce / mobile menu conflict?
Looks like it’s the WooCommerce plug-in that’s causing the issue. Any suggestions on how to fix? Everything seems to be updated.
