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Hi, I’ve decided to change the THEME because your support is really poor. I would like to claim compensation for the damage I am suffering with my site. I await your response urgently before turning to a lawyer. Thank you
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IN ITALIANO
Salve, ho deciso di cambiare tema perchè il vostro supporto è veramente scadente. Vorrei chiedere un risarcimento per i danni che sto subendo con il mio sito. Attendo urgente vostra risposta prima di rivolgermi ad un legale. GrazieHi, I have updated the theme but I have several problems, is it possible to return to the previous version?
Hello. Please you can have an answer to this problem, too many days have passed and unfortunately my e-commerce does not work as it should. Can you help me?
Hi, I noticed that no one else has entered the backend of my website to take a look. I kindly ask you to help me as my e-commerce does not work properly. To create the error just go to FollowUps> scheduled email> and try to send an email as an example attached in Private Content. Thank you
Hi, the one that shows the first screenshot I solved it. In the second screenshot is shown the problem already solved but I do not know how to put the css code correctly, can you please indicate the complete code to add? thank you
Hi, thank you very much. The code works for the checkout page and the various forms but I would like to increase the size of the font also of the variations of the products. I put the link to a specific page and the attachment to understand better. Thank you very much.
Ok, link on private content.
You have to insert a product in the cart and then proceed with the order till the checkout. Thank you.Hi,
Thank you,
I tried on iPhone 6s, but unfortunately it only works for Firefox App but it does not work with Safari.
:-(Hi, only on the check out page you can no longer see the labels that were previously above each field, but you only see the “placeholders”. See screen. I hope I was clear. To see the problem just put a product in the cart and proceed to chekout. Thank you
OK thanks. Is there a way to make it possible to use a svg logo for big screens and a png logo for mobile devices only?
Hi, thanks for the reply, I tried to add the line of code on my .htaccess file (see attachment) but unfortunately the problem is always there. I spoke with the assistance of the Server and they say that if the logo is visible on desktop computers, the serve works well and they can not do anything else. Can you help me solve the problem? Thank you
Hi,
I replaced this file:
// https://pastebin.com/qmubdK8n
in js> avia.js and it seems that everything works ok.
I’ve tested on: Safari, Firefox, Chrome on Desktop and Mobile devices and
menu works as I wanted, as required at the beginning of this post.
If I find any problems in the future I will update the post.
Thank YouHi,
My web site does not work anymore as before, now they do not load home slides, the menu is busted and the solution with avia.js does not work … Some plugins no longer work.
Look here:The svg logo is no longer seen.
Please put everything as before because that’s so much.
Thank You
