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Viewing 8 posts - 1 through 8 (of 8 total)
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  • May 3, 2018 at 7:34 pm in reply to: Updated to 4.3 and now my site doesn't work HELP! #951027
    ginnystuff

    Hi,

    What about FTP updates?

    When I tried to update via FTP on the server, I still get the blank white screen. Can something be done to resolve this issue? I have a number of business clients that use the Enfold theme and to have their sites running errors or maxing out resources will not work for their live business sites. Up until this point, updates have been a seamless process.

    Thanks.
    Ginny

    May 3, 2018 at 5:03 pm in reply to: Updated to 4.3 and now my site doesn't work HELP! #950935
    ginnystuff

    Hi,

    I have tried to update to the latest Enfold version (4.3 downloaded from themeforest today) and it brings down the site for me, too. I just get a blank white screen. I made compressed backups of the previous enfold folder versions and renamed the older enfold folder so I was just able to revert back to the previous version by changing the folders names in the file manager on the server.

    Having said that, when I’ve tried to make the 4.3 version live, it maxed out my I/O usage on the server. This has happened on both Godaddy.com and Hostgator.com servers on several domains all of which have plenty of ram/resources before the attempted update. I have refrained from updating to the latest version because of bringing down sites.

    Please let me know when these issues have been resolved so I can run the theme updates.

    Thanks,
    Ginny

    June 28, 2016 at 6:13 pm in reply to: Google Maps – Oops! Something went wrong. This page didn't load Google Maps #654355
    ginnystuff

    I’m having the same google maps issue using the 3.6.1 theme version on WP 4.5.3.

    Thanks for your help.
    Ginny

    May 3, 2016 at 5:02 pm in reply to: Masonry Gallery not showing #626626
    ginnystuff

    Hi,

    Please see the private content area.

    Thanks so much.
    Ginny

    April 18, 2016 at 8:45 pm in reply to: Masonry Gallery not showing #616784
    ginnystuff

    Hi there,

    I have to do something to get the pages live. Please refer to the updated link in the private content area.

    Thanks so much.
    Ginny

    April 18, 2016 at 7:59 pm in reply to: Masonry Gallery not showing #616760
    ginnystuff

    Hi,

    I added the code above to the functions.php code and none of my masonry galleries are working. I’m running the latest Enfold (3.5.2) with WP 4.5. I’ve included links to pages in the private content block.

    Thanks so much for your help.

    April 22, 2014 at 11:45 pm in reply to: Visual Editor Missing #254679
    ginnystuff

    Thanks, Snerp! I also thought I had the latest update installed from the same date. I didn’t catch or get the email that there was a newer one. After seeing your comment, I downloaded, uploaded, retried, and all is well.

    April 22, 2014 at 11:10 pm in reply to: Visual Editor Missing #254673
    ginnystuff

    The same thing has happened to me. I had built the site using the visual editor and now all of a sudden, it’s not working. I’m using Enfold version 2.6.2 and WP 3.9. I need this to work so that I can turn the site over to the site owner as one of the reasons I use enfold is because it’s easy for people unfamiliar with html and css to use. Please advise. Thanks.

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Viewing 8 posts - 1 through 8 (of 8 total)