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Hi Victoria,
I’am change the link of the video to “https://vimeo.com/243999048?autoplay=1&loop=1” . I’m add the line “?autoplay=1&loop=1” to the old link.
and now its working.
before the upgrade it doesn’t work.
maybe its the changes is upgrades?
We are the regular costumers of your Themes , in the future we are expect to more reference service.
Thank you.Hi Victoria,
I updated your last update on the site and it still does not work,
The problem is that the first time I go to a website, the video just does not go up – just showing a picture.
What you describe about your FIREFOX OS problem happens in CHROME and EXPLORER.
Please check the problem – I lost the money on the site because of this problem ….
I have to look for other options to solve this problem and it costs me extra money and time.
We are regular customers of your template and it is wrong that we are losing customers on such a malfunction.If you can not resolve the problem I have to request a refund.
Best regards,
GB_PLUGINSI tried using both Chrome and Firefox, and the result is the same.
After I refresh the page, the video works, but the first time I load it, it doesn’t (so clearing the cache is not relevant).Thank you
Do you have an estimated time to completion?
We have a client waiting for this issue to be resolved before launching his website.Thank you
I am using google chrome but checked on several different computers, and they all had the problem.
The problem is not looping once the video plays, it is that the first time we load the page, the video doesn’t play until we reload the page.
