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Hi,
Thank you for the update. As suggested I have disabled JS minification settings from Siteground optimiser plugin, now freezing issue is not happening.
Hi,
If you log in and check any product, the freezing issue does not occur. It only happens when checking a variable product without logging in and the plugin is disabled. I have currently disabled the YITH plugin. Please check this product in an incognito window: https://www.staging3.4x4gearaccessories.com.au/product/efs-bull-bar-range-now-avaiable-at-4×4-gear-accessories/ to see the issue happening.
Please urgently look into this matter, as it has been over a week without a resolution.
Thanks
As mentioned above, it’s possible that products or variations are created while the plugin was enabled and include options that are only present when the plugin is active, which could be causing the freezing issue when the plugin is disabled. To test this, please try recreating the product while the plugin is disabled.
Those products are created on 12th July 2024, and I have added that YITH plugin(currently deactivated) after 24th July 2024. So I can surely say that this freezing issue is not happening because i installed this plugin.
One more thing i have tried WP default Twenty Twenty four theme and this freezing issue is not happening.
https://www.staging3.4x4gearaccessories.com.au/product/hamer-range-coming-to-4×4-gear/
https://www.staging3.4x4gearaccessories.com.au/product/king-series-plus-bull-bar-for-ford-ranger-2022-present/Above two products was added on 12th July.
You can check this issue on this product
https://www.staging3.4x4gearaccessories.com.au/product/hamer-range-coming-to-4×4-gear/If I enable the plugin it works fine(freezing issue is not happening) and if disable the plugin freezing issue starts. How is this become a plugin issue and on what basis you are asking to contact the plugin team?
What bout this issue?
Another issue with variable product is When I select any make and the second select box should show variations with respect to the selected Make, but its showing all the Models. How can I show only corresponding Models depending upon selected Make?I am still waiting for answer for the above issue/question.
Hi,
I couldn’t find this script, where did you find this? If you give the path it will be better to troubleshoot.
Thanks.
Hi,
We’re seeing a few jQuery errors which might be related. Did you add this script?
No I didn’t added this code. May be previous developer, which file you see this code, I couldn’t find it anywhere.
Why did you disable the plugin?
I didn’t created product variations using YITH WooCommerce Product Add-ons & Extra Options, Before installing this plugin that freezing error was there, when I activate that plugin the freezing issue is not happening, that’s what i meant.
Hi,
Thank you for having a look at it. Its because I have installed YITH WooCommerce Product Add-ons & Extra Options, after installing this plugin that issue is not coming, if I disable that one freezing issue is coming. Currently I have disabled YITH WooCommerce Product Add-ons & Extra Options so you see that issue.
What bout this issue?
Another issue with variable product is When I select any make and the second select box should show variations with respect to the selected Make, but its showing all the Models. How can I show only corresponding Models depending upon selected Make?
