Nikko,

Disregard. . . something weird with w3 plugin. Not sure if the changes you made caused something with w3 total cache or not. I do konw that I use a child theme . . . should the changes you made have been in the parent theme or the child theme?

I am getting with w3 total cache authors to troubleshoot as well.

J

Nikko

Thanks! Is there any chance you did anything that may have messed something up with my access? I had to reset my password, and once I got in, there are no pages, posts, settings etc links down the left sidebar?

Jon

FINALLY!!!! After MONTHS of going round and round with my dang host, which everybody was saying the issue seemed to be my server, EXCEPT them . . . they kept saying “it’s the plugins,” or “it’s the theme,” or “its the CDN” . . . they finally relented and changed me to a closer server . . . BAM! My TTFB goes instantly from F to A.

I’m nearly convinced they wanted me to purchase dedicated hosting. Maybe not, but wow, that took too long.

I did learn a lot. Y’all were very patient as I tried to figure this out. Thank you!
Jon

Thanks. I use all of those . . .that’s where I’m seeing the problem with TTFB that led me to trying to figure out what is going on. My site is too small and simple to be having a 500ms ttfb. One of the sites says that it is likely a technical issue with my site, so I think I need to look at the theme, my server and my plugins.

J

WordFence author gave me a simple piece of php.ini code to turn something off that managed to fix the issue.
Turned out that autoptimize was also creating problems and that theme author told me to deselect “optimize excluded css/js script”

That fixed the issue altogether. At least for now . . . fingers crossed!

Jon

Hi Ismael,
The trouble with disabling plugins is that the issue I am concerned about is when my site is crawled by Google Bot, and I don’t know when that happens, so I’d have to leave some pretty important plugins disabled. I am going to go look thru my plugins to see if there are any others I can temporarily disable (like wordfence) that might help.

I am about to email my host support to ask about the ajax issue. Really appreciate the help here.
Jon

I’m not sure what folder/file permissions I would’ve changed? The only change I have made that might relate is that my username for my server was set as SFTP user – allows login via SFTP (SSH file transfer) for file transfers only, then I changed it to Shell user – allows login via SSH (secure shell) for command-line access, as well as SFTP (was hoping that would help me access some error logs as per some of their instructions)

But I changed it back.

Wordfence and all other plugins are updated. I’m not sure how to check and see if any files are corrupted, but I’ll send this info along to my host as well.

J

That looks better . . . is having all elements loaded going to cause more burden on my shared server? I ask bc I am already having some issues when my site is so small in size that it shouldn’t be getting the memory kills that it is getting.

JOn

Hi y’all. Here are most recent errors per my host. These are not 5xx errors, but dream host is saying these can contribute to 5xx. I am pasting their exact email below:

I do see multiple errors regarding the theme,
[Sun Jun 23 18:12:52 2019] [warn] [client 31.184.238.192] mod_fcgid:
stderr: PHP Warning: Invalid argument supplied for foreach() in
/home/jonand58/gatehealing.com/wp-content/themes/enfold/includes/helper-assets.php
on line 330
[Sun Jun 23 18:12:54 2019] [warn] [client 31.184.238.192] mod_fcgid:
stderr: PHP Warning: Invalid argument supplied for foreach() in
/home/jonand58/gatehealing.com/wp-content/themes/enfold/includes/helper-assets.php
on line 330
[Sun Jun 23 18:12:56 2019] [warn] [client 31.184.238.192] mod_fcgid:
stderr: PHP Warning: Invalid argument supplied for foreach() in
/home/jonand58/gatehealing.com/wp-content/themes/enfold/includes/helper-assets.php
on line 330
[Sun Jun 23 18:12:58 2019] [warn] [client 31.184.238.192] mod_fcgid:
stderr: PHP Warning: Invalid argument supplied for foreach() in
/home/jonand58/gatehealing.com/wp-content/themes/enfold/includes/helper-assets.php
on line 330

That worked, thank you!

Jon

I’ll try to find where the 5xx errors are listed. I’m not sure how I’d recognize if they are related to Enfold or not . .. .but I’m pretty sure this isn’t an Enfold issue, I was just checking in good faith so I can go back to my host and get them to track down the issue

I think we can close it. Thanks!

Thanks! That seems to work without needing to find the ‘with_front’ parameter . . . I think it must already be enabled on blog posts.

J

Is this what you are talking about? Marking this as private in case there is sensitive information in this document.

• This reply was modified 5 years, 6 months ago by Victoria.

I see what was happening. Further up in my quick css we had adjusted my subtext stuff and z was set to 999. By changing that to 1 it fixed the issue. . . I was simply adding new quick css per Victoria’s suggestion, but I had not realized that I needed to remove the other z value (or, as I just did, replace the 999 instead of adding new lines of css).

Sorry for the confusion. This works perfect for now as it just removes my name etc. from the top of the activated burger menu. I may explore putting something up there down the road, but for now, this works great.

Thanks!
Jon