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  • in reply to: Some Enfold content not loading on live page #614215

    Thanks! That worked just fine. I appreciate all your help.

    in reply to: Some Enfold content not loading on live page #614159

    Ok – so I aborted the theme update from within WP, and I installed the update via FTP. However, when I go back into the admin panel, it’s still telling me I need to upgrade the theme to 3.5.2. Is there a way for me to refresh everything? Or is there a reason FTP would say it’s successfully installed, but WP wouldn’t recognize it?

    Thanks for your help. We’re trying to get this site fixed ASAP, so any support would be greatly appreciated.

    Grey

    in reply to: Some Enfold content not loading on live page #614127

    Great – I’m doing that now. However, my php load time was set very low (before I started the update) and it’s taking a long time to install the update. I just had my host increase the php load time. Can I refresh the page and re-start the theme update without causing errors? Or should I just continue to let it run?

    in reply to: Contact form load time #609707

    Thanks for your reply. What exactly do you mean “an issue on the server side”? I want to know what I should be telling BlueHost if I contact them about this issue. Also, I tried removing some of the form fields and deactivating all plugins, and that didn’t seem to make any difference.

    in reply to: Contact form load time #608970

    Hi – here’s the link to our page: nvmcsecurity.com/quote – we have 9 form fields right now.

    in reply to: Make an image disappear on mobile #586343

    Hi Yigit, I enabled the custom css via functions.php, and I applied a custom css tag to the image I’m trying to hide (desktop-only). Then I added the following code to the Quick CSS:

    @media only screen and (max-width: 990px) {
    .desktop-only { display: none !important; }}

    However, it’s still not hiding the image on mobile. Any idea why?

    in reply to: Make an image disappear on mobile #586209

    yes – my link is in the private content below. And I’m only referring to the homepage, not any of the subpages. Thanks!

    in reply to: Make an image disappear on mobile #586207

    Thanks for the quick reply – but I’m actually talking about the logo in the color section with the background image, not the header. I’d like to leave everything the same with the header menu, but remove the image from the color section on mobile.

Viewing 8 posts - 1 through 8 (of 8 total)