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I had the setting for Layers Container too small under Full-width slider settings. But it’s still not working right. The images are 1600px. I want it to work well on a very large screen, or a small screen, like 13″ laptop, and then responsive down to ipad, iphone, etc. It is not expanding on large screen, and everything is not moving to stay centered. How can I have the elements on the screen be centered? In the Enfold demo, it stays edge-to-edge all the way, even at 1680 wide and the elements stay in sync with the expansion.
I spoke too soon. Still having the issue. :( We have tried copying the exact content and then pasting on a different server and still had the same issue. I guess we will just have to keep troubleshooting.
Thanks,
-Fred
I think we may have solved it. We had a 3/3 set of text blocks at the bottom of the page. They had <div> tags. We changed the way we were displaying the content in those blocks and removed the <div> tags and it seems to have solved the problem. We made more edits to the page since removing those tags and it hasn’t crashed yet. Could that be true? Could having <div> tags in a text block break the layout somehow?
-Fred
Hi Josue,
I tried that and it did not work. :(
Here is a screenshot of the phpinfo showing the values
http://screencast.com/t/hBQlVBJIY51PI went into the page, copied the shortcodes from the debug box, then I did edit a text box. After update, everything below the layerslider and the first header gets wiped out.
I copied the shortcode list back into the box and updated again and everything came back.
Any other ideas?
P.S. I did it on the live site because on my dev server I don’t have access to the php.ini file and it is not using the local php.ini file. But on the live server it uses the local file.
Still hopeful.
-Fred
Using debug mode allows me to see the shortcode. I have used it many times now to save my butt. The client has asked for updates to the page. The only way I can do it is through the debug box. If I try editing above, all the content goes away. I’ve tried deactivating plugins. I did a complete clean install of WordPress, no plugins, installed Enfold and then setup the debug code. I went to original site, copied the shortcodes, and then pasted them in on a fresh page and hit update. I view the page and it looks right. Then go back and click a text box and edit some text. There is an Advanced Layer slider at the top, then a Special Heading. Everything below the Special Heading gets wiped out on update.
I have programmers that do custom work for me and they have looked at it and cannot see what is wrong. Is there anything anyone can do? I’m about to lose this client. They are pretty upset that they can’t edit this page. Out of the whole site, this is really the only page that will be getting updated on a regular basis.
Help!
Thanks
-Fred
Here is an example in video screencast. On this page, I completely rebuilt it. On another installation I had started, but wasn’t using yet, on a completely different server/hosting company, I added a new page. Added the elements and saved. Then moved an element and edited another text box, then saved again. You will then see how a large portion of the page disappears at the bottom. The only thing that is the same is the two pie chart images I used. Could it be a corrupted image? How can I debug it and see why it is crashing.
http://screencast.com/t/fpCDv9ARyn0
Thanks for any help you can give.
-Fred
Ok, I was able to increase the memory, but it had no affect. The page still gets blown away if you edit anything on it. It doesn’t happen on ever page. I think I have seen it happen on two pages, but one for sure. There is something we need to update on it, and we cannot. If we make a change, every element except for the first one disappears. The very first text box remains, all other elements are gone. If you just go in to the page, and exit, and do not make any changes, the page is ok.
Any other ideas?
Thanks!
This is happening to me too, but I did not clone the page. I created the page clean from scratch. It has many elements on it. If I go in and edit something, for example, update some text in a text block, then I click ‘Publish’ only the first element remains, the rest of the page is wiped out. I use the Browse Revisions link to go back to a previous version and restore it, then it is ok. Here is a link to the page: http://trincapinvestment.com/portfolio/
Just so you know, there are over 100 previous versions now because I have gone in and edited it so many times.
The only thing I have not tried yet, is building the page over again as a new page.
Please let me know if there is anything I can do to fix it.
Thanks,
-Fred
Excellent! This worked to solve the problem. One question I have though, I am using the Child theme. As you may have seen we made some modifications to bring the content up into the slider. I want to make sure that if there are WordPress updates, and I update my Enfold Parent theme, that my custom changes will not be lost.
I know if I only update certain files, I would be safe, but on the last Enfold update, I just copied the whole Enfold folder and did overwrite all. If I do that again I would lose those avia.js changes. Is there an easy way to move that to the child theme?
Thanks again for you help! I love this theme.
-fjh
