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Thank you, Ismael! Did not realize I had to add the shortcode again.
Thank you for taking a look.
I tried to view the test page you created but when I “View Page” or “Preview”, it has nothing in the body (there is the default left sidebar).[sel] doesn’t work anymore…it shows up as “[sel]” on the actual page.
This also happened on another page ([sel] workaround used to work great…not sure if it was due to some updates I ran).
I will avoid using the word “select” for now. Seemed to have fixed to loading issue.
Please let me if you can think of a different workaround than [sel] since that seems to no longer be working for us, and I do need to use this word.Now, the testimonials element is breaking something, it seems. Once the page is published, the whole builder just shows the loading forever when I try to edit. I made sure I’m not using the trigger words like select, etc.
Thank you!! Fixed
Hi- where exactly do I make this change so it updates all the fullwidth sub menus?
This reply has been marked as private.Loading issue happens on this page, even tho “select” is not used.
THANK YOU! This workaround helps a lot.
I’ll try to get this sorted with the hosting company.Hi- we had our hosting company whitelist all the words that was mentioned in the documentation. I agree that the issue is the word “select” as if i omit it, the backend seems to load! I checked w/ our hosting company again and here’s their response:
We have checked the logs but we can not find any logs for the ‘select’. Hence, our server is not blocking the word ‘select’.
I’m still coming across the same issue when “select” is used in the text field.
Hi- I tried disabling the plugins but issue did not get resolved.
I also did not recognize the code. I deleted it and it looked fine on the frontend (view page), but the loading still happens when I swtich back to advanced layout.
Not sure what else I can try at this point.Hi- thanks for looking into this issue. It doesn’t seem to be the color block or the tesimonials since these elements seem to work fine on other pages.
Which plugin do you suggest we remove?
Thank you.
- This reply was modified 3 years, 10 months ago by FFC. Reason: added image
Hi- we had our hosting company whitelist the modsec rule IDs.
We still seem to be having the same issues…any other suggestion on fixing this?Yes, I was. But that does not seem to be the issue.
Even without the block quotes, I’m getting the loading issue once I hit save.Hi- Loading issue seems to reoccur once I put the content in the testimonials box as a quote.
The preview looks great (see below for exact content) but once I save, loading issue comes back.
https://www.fitforcommerce.com/wp-content/uploads/2021/01/2021-01-31_11-19-04.pngThanks!
Hi,
Now I’m coming across an issue where the save draft button is grayed out.
There’s no way to save now.Thank you for your help.
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