Hi Josue

Thank you.

I just pasted below – logo doesn’t appear??? Also seems to insert a large space between main heading and sub headings in pull down. What am i doing wrong?

@media only screen and (min-width: 767px) {
#header_main > .container {
display: none;
}
}

.html_header_top.html_bottom_nav_header .main_menu>div, .html_header_top.html_bottom_nav_header .main_menu ul:first-child, .html_header_top .av_bottom_nav_header .main_menu ul:first-child > li a {
height: 200px;
line-height: 100px;
}

.html_header_top.html_header_sticky.html_bottom_nav_header #main {
padding-top: 100px;
}

Here you go

This is not a caching issue.

I have now disabled the W3 total cache.

If you do a hard refresh you should now see it’s slow again and not getting confused by any caching thats going on.

Thanks

Faye

Hi Rikard

We have done this – but there has been no change?

Thanks

Faye

Hi Ismael

I’m surprised you say that. It may well be an intermittant problem, but in general it is very slow.

It takes a long time for me and I am constantly getting alerts from Rackspace telling me it has timed out after 10 secs.

“CRITICAL – Socket timeout after 10 seconds”

Thanks

Faye

I have tried a few times now and can’t update theme

Still says “could not create directory”

Can you give me your contact details – i can then create a temporary login for the site?

Thanks

Faye

A bit more detail on everything that has been tried tested so far

I did a lot of debugging before hand to see if there was anything amiss rather than just popping caching on over the top of a problem but I didn’t really come up with anything other than simply the theme is very slow and you’ve got that same theme running on another couple of sites. So that, coupled with the fact that it’s a small Windows server, it was simply taking ages to load each page through that theme.

I tested a basic PHP page, and it loaded instantly. Previewing the default WordPress theme ran quickly too. To be honest, even the WordPress admin doesn’t run too badly so it did definitely boil back down to the theme which is what caching will help.

I upgraded the version of PHP, and checked that was running with fast CGI and everything else was optimised surrounding that.

I reduced the number of allowed PHP instances to run on the server to 16. It’s suggested to go with about 8 per CPU core. This stops the server from running out of memory and grinding to a halt.

I updated any plugins, and moved away any unused ones.

I then installed wincache, and enabled that.

I then installed the W3 Total Cache plugin and configured the most optimum settings there.

Thanks

Faye

Bingo! Problem solved. Thank you so much for your help…and so quick!

Regards

Faye

http://af0.dac.myftpupload.com