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If you can let us know as soon as you have a stable fix, or have figured out the issue, that would be most helpful. Thanks again:)
Hi Ismael,
Thanks for the response. As you said, it’s not really a ‘fix’ but a workaround…I am worried that it will break again in future for the same, as of yet, unknown reason, and our support period will have expired then. I would have preferred a fix so we knew what the problem is, but I appreciate you taking the time to look into it, and fingers crossed that the workaround fixes the issue for the longer term future:)
Thanks for the assistance.
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