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  • in reply to: Website Hacked #476153

    Thanks for update and support, we appreciate,

    Sure I will setup footer, no issue
    can you please have a look for and they are also very important for the Home page, Home page has all content recovered and we thank you for this support.

    1) Menu is too small, the menu items are same, but they are too small. we need to have Big MENU Items Please
    2) Home page has 6 Images in Accordion Slider, images are also there with link, but Images not displaying on the website, but the link is there and is fine, please check for Images.
    3) Home page we placed “Satisfied Customers” with 5900 value set and I can see them in Page inside Code, but they are not appearing on Home page.
    4) Home page content slider also not showing anything which has values also if you go in the Slider code.

    IMP: How about securing website for future, shall I install both PKUGIN which you have mentioned in your first response in this Ticket, or do we need to setup anyone of them please advise

    in reply to: Website Hacked #476135

    Also when I am login to wordpress and try to EDIT Home page, the EDITOR is not displaying and its just running and running

    please check that.

    Also Inside pages has some Font issue or something else, there are so many characters showing within the content

    in reply to: Website Hacked #476133

    Hi,
    thanks for prompt update, Yes site is restored

    I have reseted the password also, can you please login and check.

    1) Home page still not showing anything
    2) Social Media ICON are not displaying and some text is showing there
    3) MENU Bar size is modified for unknown reason and reduced, its a big picture
    4) Footer everything is lost
    5) social media footer Icon not there

    It was a full working website and suddenly, it all happen and we lost due to HACK or some other reason. can you setup that firewall because I am confused you advised me 2 Plugins, do I need to install both of them?, can you install and setup and block every thing, its just a static website.

    waiting for feedback.

    • This reply was modified 9 years, 5 months ago by Yigit. Reason: Moved WP logins to private field
    in reply to: Website Hacked #476127

    hi,

    thanks for prompt reply

    I have uploaded the ZIP file “themeforest-4519990-enfold-responsive-multipurpose-theme-wordpress_theme.zip” which I have downloaded from the source given above “http://kriesi.at/documentation/enfold/updating-your-theme-files/”

    you can find the file on the root folder of themes i.e., /wp-content/themes
    please update and do the needful,
    we appreciate your support

    in reply to: Website Hacked #476094

    Hi,

    after uploading the enfold folder, WordPress also not working, we cant even access wordpress now.

    Website is completely down from more than 18 hours now and all attempts are not working. we lost much business today.

    there are so many files which has errors while uploading, I have attempted in so many ways and times, but unable to upload those files

    Can you please login to control panel and check why its not working. None of the page is working, the whole website is down. Please check this on priority request PLEASE

    in reply to: Website Hacked #475615

    All menu images size also reduced, please check urgently, we are advertising on Google for this website and is the middle of the campaign,

    in reply to: Pages Slider #465513

    How about this Ismael
    Question 2 ) We like to place image in the Footer Background

    in reply to: Pages Slider #465512

    Hi Ismale,

    thanks for update, can we add images, I am actually linking this pages in slider and set feature images in the page itself, I can insert manual pictures from the slides,

    How the slider shows with the picture which is set as FEATURE Image

    in reply to: SUB menu Font Color #363833
    This reply has been marked as private.
    in reply to: SUB Menu – Responsive issue #363830
    This reply has been marked as private.
Viewing 10 posts - 1 through 10 (of 10 total)