Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 20 posts - 1 through 20 (of 20 total)

Author

Posts
February 16, 2018 at 12:57 pm in reply to: Footer Columns and Layout elements broken #913234

erdebene
Participant

Hey Ismael,

i found the problem. The Autoptimize Plugin breaks the Layout. Everything is fine again, if the plugin is deactivated. My next step is to follow the trouble shooting guidelines. I will report the results.

Best regards, Jochen

November 8, 2017 at 9:45 am in reply to: revert to enfold 4.1.2 #874078

erdebene
Participant

ThanX!

October 26, 2017 at 5:48 pm in reply to: Video background broken in Enfold 4.2 #869270

erdebene
Participant

@milkboy31 i cann not confirm that your piece of cs fixes the bug. My video background is still broken.

October 25, 2017 at 2:56 pm in reply to: Video background broken in Enfold 4.2 #868762
erdebene
Participant
Hi enfold team,
I have set up a test page to demonstrate the effect. I used a color section and set the min height off the section to 100% of Browser window height. Usually the video stretches to 100% of the window width and height. It dos not, when you expand the window to a width greater than approximately 1000px. It seems that there is a correlation between the width of the browser window and the min min height of the color section.

This occurs since the update to enfold 4.2.

kind regards, Jochen
- This reply was modified 7 years, 3 months ago by erdebene.
August 21, 2017 at 1:31 pm in reply to: Avia Layout Builder for portfolio categories #841986

erdebene
Participant

Hey Rikard,

thank you for your answer.
This makes cler, that i have to build a workaround with seperate pages for the portfolio categories.
This ist not nice, because enfold generates these category pages by default.
Ist it possible to prevent, that enfold generates this portfolio category pages?

Best regards,
Jochen

June 15, 2017 at 12:04 pm in reply to: Menu and scroll down Arrow does not hit the target. #808533

erdebene
Participant

Hi,
thank you for your patience and your advice. This fixed the issue.
It would be helpful, if this fix will be part of upcoming releases …

Best regards, Jochen

June 13, 2017 at 3:40 pm in reply to: Menu and scroll down Arrow does not hit the target. #807529

erdebene
Participant

Hi @Ismael,

Thanks for caring.

no, i didn`t remove the site. In the meantime i switched the site to it´s final domain https://jochen-sauvant.de/

Best regards,
Jochen

June 8, 2017 at 10:27 pm in reply to: Menu and scroll down Arrow does not hit the target. #805763

erdebene
Participant

Hi,

Thanks for your hint @foveaworks. Unfortunately this does not fix the issue.

Due to your hint i have tested the behaviour of the header with different settings.
Remarkable is, that the offset changes with the Header size, which i have set to “custom pixel value”.

Maybe this is a track to follow …

Best regards, Jochen

May 6, 2017 at 7:54 am in reply to: Menu and scroll down Arrow does not hit the target. #788757

erdebene
Participant

Hi,

i have cleared the browser cache on my own machines and tested the fix with
win10 + Chrome + Firefox + Edge
OSX + Safari

I have tested it with my machine in the office
Win7 + Firefox + IE

I have asked three fellows to test the site.

In every case the offset persisted.
I am aware, that you are looking hard to find a fix and I very much appreciate your efforts.
If there is anything i can do to support, please let me know.

Best regards, Jochen

May 3, 2017 at 7:29 pm in reply to: Menu and scroll down Arrow does not hit the target. #787336

erdebene
Participant

Hi,
thank you for your support. The cache is disabled for a longer time. If i remember correct , since we are looking for the fix.

kind regards,
Jochen

May 1, 2017 at 9:39 pm in reply to: Menu and scroll down Arrow does not hit the target. #785992

erdebene
Participant

Hi,

i’ve tested your code again with values between 100 and 200.
I did not remark any changes.
The cache is deactiveted for the whole network.
For testing purposes i deactivated all plugins for the network and the offset remains.

I’m sorry about this annoying report …
Please let me know, if i can support your efforts!

Best regards,
Jochen

April 27, 2017 at 10:30 pm in reply to: Menu and scroll down Arrow does not hit the target. #784237

erdebene
Participant

Hi,

thank you for your efforts.

I inserted the code to the functions.php of the child theme and the offset remains unaffected even when i increased the value up to 800.

The behavior of your _test-page remains as well. The menu works as long as you leave the scroll arrows untouched.

I left the additional code in the functions.php of the child theme.

Best regards,
Jochen

April 20, 2017 at 9:03 am in reply to: Menu and scroll down Arrow does not hit the target. #780379

erdebene
Participant

Hi,

below you’ll find the required credentials

best regards,
Jochen

April 15, 2017 at 1:12 pm in reply to: Menu and scroll down Arrow does not hit the target. #778192

erdebene
Participant

Hi,

deactivating all Plugins is critical, because it affects the whole network. But i did it again.Unfortunately without any improvements.

After that i hav taken a more detailed look at the test page you have created. When the page is fresh loaded it works fine as long as you use the menu. If you click the scroll down arrow once, the offset appears and takes place til the page is reloaded. Can you reproduce this behaviour?

Maybe this is the track to find the fix…

Best regards,
Jochen

April 11, 2017 at 10:47 pm in reply to: Menu and scroll down Arrow does not hit the target. #776353

erdebene
Participant

Hi,

thank you for your continous support!

I took a look at the private test page. The page works fine as long as the menu is used.
If the scroll down arrow is klicked, the offset still remains …

The only modifications i made vou’ll find in the Quick CSS section in the Enfold “general styling” configuration.

I have upgraded the provided username to “Super Admin” to grant you access to every corner of this installation ….

Best regards,
Jochen

April 10, 2017 at 12:52 pm in reply to: Menu and scroll down Arrow does not hit the target. #775423

erdebene
Participant

Hi Vinay,

thank you for your hint.

I installed it and tested it with up to 300px without any result.
It is still installed and activated so you can test by yourself.

Best regards,

Jochen

April 8, 2017 at 2:36 pm in reply to: Menu and scroll down Arrow does not hit the target. #774508

erdebene
Participant

Hi Andy,

i installed a fresh copy of enfold, deactivated the cache plugin for the whole network, cleared the browser cache and still got the same unchanged result.

Best Regards,
Jochen

April 5, 2017 at 7:29 pm in reply to: Menu and scroll down Arrow does not hit the target. #772778

erdebene
Participant

Hi,

bad news …
i’ve switched to the default theme, deactivated all plugins by renaming the plugins-directory
Alternatively i’ve excluded the site from the cahe-Plugin.
In all cases the offset remains.

I left default and child theme activated for evaluation purposes.

Best regards,
Jochen

April 2, 2017 at 9:39 am in reply to: Menu and scroll down Arrow does not hit the target. #770558

erdebene
Participant

Hi Rikard,

i updated the theme, the network and clered the cache.
Unfortunately it doesn’t hep.

Best Regards, Jochen

March 31, 2017 at 10:05 am in reply to: Menu and scroll down Arrow does not hit the target. #769822

erdebene
Participant

Hey Victoria,

you’ll find the login-credentials below.

kind regards,
Jochen
Author

Posts

Viewing 20 posts - 1 through 20 (of 20 total)