Page 3 – Support | Kriesi.at – Premium WordPress Themes

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October 5, 2020 at 11:48 am in reply to: Error message: There has been a critical error on your website. #1250567

envato99
Participant

Hi Rikard,

When I check THEME OPTIONS > THEME UPDATE, it says ‘No Updates available. You are running the latest version! (4.7.3)’.

[I have tried to update manually before but I had a problem with the Envato token – see above.]

Thanks,

Stephen.

October 3, 2020 at 3:14 pm in reply to: Error message: There has been a critical error on your website. #1250331

envato99
Participant

Nikko,

I have created a new staging site as requested.

[Details in PRIVATE CONTENT below.]

Regards,
Stephen.

September 28, 2020 at 2:58 pm in reply to: Error message: There has been a critical error on your website. #1249003

envato99
Participant

Nikko — unfortunately I deleted the staging site. I will make a new on on Saturday.

Stephen.

September 27, 2020 at 1:25 pm in reply to: Error message: There has been a critical error on your website. #1248780

envato99
Participant

Rikard,

Can someone also plaease tell me what is the exact problem here?

Why do I need an Envato token?

Is this going to be a problem again next time I need to update the theme?

Thanks

Stephen

September 27, 2020 at 1:18 pm in reply to: Error message: There has been a critical error on your website. #1248778

envato99
Participant

Rikard — login details below.

September 26, 2020 at 1:18 pm in reply to: Error message: There has been a critical error on your website. #1248649

envato99
Participant

Nikko

I installed the envato plugin and tried to install the ENFOLD theme update.

However, the update failed.

I do not want to delete the existing theme even for a short while.

Is there any other method to solve this problem?

Thanks

Stephen

September 23, 2020 at 6:01 pm in reply to: Error message: There has been a critical error on your website. #1247938

envato99
Participant

Thanks Nikko. I’ll look at it on Saturday.

September 20, 2020 at 5:10 pm in reply to: Error message: There has been a critical error on your website. #1247155

envato99
Participant

Hi Victoria

I updated the token per instructions.

But when I tried to update ENOFLD, I got an error:

“Errors occured checking on 2020/09/20 15:09:
Download Package URL: Errorcode 404 returned by Envato: Not Found:
– description: The purchase you have requested is not downloadable at this time.:
– Possible cause: your download limit might be exceeded – please try again later.
Download Package URL: A problem occured accessing your download link. Unable to perform update.
Following Envato package errors occured:
Enfold – Request for Download URL failed.”

Thanks

September 20, 2020 at 12:16 am in reply to: Error message: There has been a critical error on your website. #1247022

envato99
Participant

Nikko

I went to Enfold > Theme Update – it said I have the most recent version.

Stephen

September 15, 2020 at 11:04 pm in reply to: Error message: There has been a critical error on your website. #1246126

envato99
Participant

Nikko,

How do I update to 4.7.6.3?

I don’t see any available updates in my WordPress dashboard.

Thanks,
Stephen.

September 14, 2020 at 12:10 pm in reply to: Error message: There has been a critical error on your website. #1245728

envato99
Participant

Okay thanks. I’ll update it at the weekend.

September 13, 2020 at 7:59 pm in reply to: Error message: There has been a critical error on your website. #1245535

envato99
Participant

Sorry.

URL was wrong.

See below

September 13, 2020 at 7:54 pm in reply to: Error message: There has been a critical error on your website. #1245534

envato99
Participant

This reply has been marked as private.

September 10, 2020 at 1:22 pm in reply to: Error message: There has been a critical error on your website. #1244905

envato99
Participant

Nikko – link below as requested.

Stephen.

September 10, 2020 at 12:31 am in reply to: Google Search Console Error: /themes/enfold/framework/avia_framework.php #1244701

envato99
Participant

Jordan – thanks but I’ll wait and see it the new robots.txt file solves ths problem.

September 7, 2020 at 8:35 pm in reply to: Google Search Console Error: /themes/enfold/framework/avia_framework.php #1244100

envato99
Participant

Thanks Ismael.
I updated the robots.txt as avised.

Stephen.

September 2, 2020 at 4:08 pm in reply to: Google Search Console Error: /themes/enfold/framework/avia_framework.php #1242852

envato99
Participant

Ismael

This is the automated email I got from Google Search Console:

Coverage issues detected on https://credosoft.com/

To the owner of https://credosoft.com/:

Search Console has identified that your site is affected by 1 Coverage issues:

Top Errors

Errors can prevent your page or feature from appearing in Search results. The following errors were found on your site:

Server error (5xx)

We recommend that you fix these issues when possible to enable the best experience and coverage in Google Search.

March 9, 2020 at 1:29 am in reply to: Where do I edit the © text in my footer? #1191342

envato99
Participant

Thanks Mike. That worked.

Cheers,
Stephen.

March 8, 2020 at 7:08 pm in reply to: Where do I edit the © text in my footer? #1191294

envato99
Participant

(Im on Enfold V 4.4 I think though, maybe that’s why I don’t see the Copyright option there?)

S

March 8, 2020 at 7:03 pm in reply to: Where do I edit the © text in my footer? #1191292

envato99
Participant

Hi Rikard

I don’t see that option

Links to a couple of screencaptures of what I can see (Below)

Cheers

Stephen

March 7, 2020 at 8:45 pm in reply to: Where do I edit the © text in my footer? #1191159

envato99
Participant

Update: you can see the text I’m trying to edit on this page, at the bottom:

Services

Thanks

Stephen

January 11, 2018 at 1:24 pm in reply to: HTPPS? #896158

envato99
Participant

Great. Thanks very much Guenni & Niguli. I think I know what I’m supposed to do now.

Stephen.

January 10, 2018 at 8:16 pm in reply to: HTPPS? #895806

envato99
Participant

Thanks very much for your advice Guenni. It looks a little more complicated than I thought. But my boss want HTTPS, so…

Cheers,
Stephen.

January 10, 2018 at 8:13 pm in reply to: How do I make text + img boxes in my front page? #895805

envato99
Participant

Figured it out thanks Jordan.

January 10, 2018 at 2:41 pm in reply to: How do I make text + img boxes in my front page? #895679

envato99
Participant

BTW I did try to drag some text into a column but it didn’t work.

Stephen.

January 10, 2018 at 2:40 pm in reply to: How do I make text + img boxes in my front page? #895677

envato99
Participant

Thanks Jordan. What’s an ALB element?

Stephen.

November 17, 2017 at 5:51 pm in reply to: Top menu – where do I edit it? #878217

envato99
Participant

This reply has been marked as private.

March 22, 2017 at 7:06 pm in reply to: Javascript error / Google Map / ENFOLD #764998

envato99
Participant

Fixed. I installed an API key from Google as descirbed in another post here.

August 21, 2014 at 2:48 pm in reply to: SEO small / invisible text? #307371

envato99
Participant

Thanks very much Peter – it’s a great help.

Stephen.
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