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Viewing 13 posts - 1 through 13 (of 13 total)

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February 15, 2022 at 8:18 pm in reply to: Unable to import demo #1340783

empowercentric
Participant

Hi Yigit

Thanks anyway.

Elle

February 11, 2022 at 3:51 pm in reply to: Unable to import demo #1340169

empowercentric
Participant

Hi

I just tried again and it worked! Did you do anything and if so, can you tell me what please for future installs!

Thanks
Elle

February 10, 2022 at 5:52 pm in reply to: Unable to import demo #1340016

empowercentric
Participant

Hi Yigit

Ok I am changing the password in case: as below.

Hope that works
Elle

February 10, 2022 at 1:17 pm in reply to: Unable to import demo #1339964

empowercentric
Participant

Hi Rikard
The unlock had run out. I
have just unlocked it for another 4 hours.
Thanks
Elle

February 8, 2022 at 5:35 pm in reply to: Unable to import demo #1339636

empowercentric
Participant

Hi

Are you still there? I have given access for a limited time and I have to go out. Please see my note below.

February 8, 2022 at 2:14 pm in reply to: Unable to import demo #1339614

empowercentric
Participant

Hi Yigit

Sorry forgot to say that it is Enfold 2017 I wish to import the demo of.

Thanks
Elle

February 8, 2022 at 2:06 pm in reply to: Unable to import demo #1339613

empowercentric
Participant

Hi Yigit

How odd!

I just tried in WP dashboard again and got the same error.

I have added a new ftp account and unlocked it. Hopefully that one will allow you access.

thanks
Elle

February 8, 2022 at 1:42 pm in reply to: Unable to import demo #1339606

empowercentric
Participant

Hi Yigit

The hosting company just sent me this message:

“We have added a section of code to functions.php to increase the timeout for requests, this allows particularly long requests to complete without error, which usually helps situations like this.
The code is prefaced with:
//Added to fix cURL timeout errors
If the provide/ developer would like to take a look”

in case it helps! I won’t try to import the demo again to test in case you are already working on it.

thanks
Elle

February 8, 2022 at 1:31 pm in reply to: Unable to import demo #1339604

empowercentric
Participant

Hi Yigit

I have checked them but the ftp had locked again – I am keeping it open now in case it needs to stay open to stay unlocked! (Or maybe I didn’t click it fully!!)

Thanks
Elle

February 8, 2022 at 12:48 pm in reply to: Unable to import demo #1339594

empowercentric
Participant

Hi Rikard

I can’t seem to do it from WordPress so yes please to having help.

Thanks
Elle

February 8, 2022 at 6:46 am in reply to: Unable to import demo #1339525

empowercentric
Participant

Hi Rikard

Thanks for your reply. Where do I add to the functions.php file – from WordPress or in the file manager with the hosting company please?
The files down seem to be downloadable from that link.

Thanks
Elle

February 7, 2022 at 11:08 pm in reply to: Please help – Support! #1339470

empowercentric
Participant

I have now been able to add a new post, thanks

February 7, 2022 at 10:55 pm in reply to: Please help – Support! #1339468

empowercentric
Participant

Hi Yigit
I have registered and entered the purchase code but cannot access the Enfold sub form.
Thanks
Elle
Author

Posts

Viewing 13 posts - 1 through 13 (of 13 total)