Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 29 posts - 1 through 29 (of 29 total)

Author

Posts
July 15, 2019 at 9:32 am in reply to: Visual bugs in Internet Explorer, maybe avia? #1118712

IT-Service
Participant

Hello Victoria,

you have helped me a lot, this issue is solved for me.
Thank you.

Best regards,
Alexander

July 12, 2019 at 10:39 am in reply to: Visual bugs in Internet Explorer, maybe avia? #1118016

IT-Service
Participant

Hello Rikard,

thank you for your reply, that’s good to hear.

With best regards,

Alexander

July 11, 2019 at 4:57 pm in reply to: Visual bugs in Internet Explorer, maybe avia? #1117848

IT-Service
Participant

Hello Ismael,

it’s great, every reported visual bug is fixed!
Thanks a lot for your support :).

One last question regarding this topic:
Will there be an error when the Update will be installed via WordPress because of the manual change in enfold/js/shortcodes.js?

Kind regards,
Alexander

July 9, 2019 at 10:43 am in reply to: Visual bugs in Internet Explorer, maybe avia? #1117004

IT-Service
Participant

Hello Ismael,

it’s exacly this button and there are only problems in Internet Explorer.
How do we proceed now?

With best regards,
Alexander

July 8, 2019 at 4:43 pm in reply to: Visual bugs in Internet Explorer, maybe avia? #1116725

IT-Service
Participant

Hello Ismael,

today a new potential customer couldn’t download a flyer with one of our quotations because the button on one of the pictures didn’t show up correctly.
Although we don’t know if the fix you mentioned repairs our visibility bugs, could we please give it a try and have a theme update before that happens again?

Regards
Alexander

June 26, 2019 at 6:36 pm in reply to: Visual bugs in Internet Explorer, maybe avia? #1113681

IT-Service
Participant

Hello Ismael,

I haven’t seen that our external developer has fixed the Cookie-Header visibility only on prod, so I synced prod completely to stage again to make sure everything is in the same state now. Your account had to be recreated, PW reset to the old (first) one.
Now the Cookie-Header is also visible there(the button doesn’t work, but that has no absolutely no priority).

We have no idea yet, why the heading on the pictures and the page text on /kontakt and are not shown.

Many Thanks,
Alexander

June 25, 2019 at 9:48 am in reply to: Purchase Code already used by an old employee #1113181

IT-Service
Participant

Hello Rikard,

login worked for me, PW changed.
As it seems the assumed employee is an external one which we don’t engage anymore, since years. But “Andy” was still posting topics for foreign sites…

Nevertheless thank you very much for your fast response!

Best regards

May 24, 2019 at 8:45 am in reply to: I have a problem with some jump links/ankers on Android #1103866

IT-Service
Participant

Hi Victoria,

you can close the ticket. I did by myself.
The reason was that I did not use a color-section modul for the jumping elements/for the content to show…that´s why…now it is working fine.

THX and regards,
Andy

May 23, 2019 at 1:08 pm in reply to: I have a problem with some jump links/ankers on Android #1103654

IT-Service
Participant

Ok Victoria,

thx…I will try this.

Regards,
Andy

May 22, 2019 at 8:34 am in reply to: I have a problem with some jump links/ankers on Android #1103193

IT-Service
Participant

Hi Victoria,
you can`t see this one here?

Regards,
Andy

May 22, 2019 at 7:35 am in reply to: I have a problem with some jump links/ankers on Android #1103169

IT-Service
Participant

Hello?

December 8, 2017 at 9:28 am in reply to: Post Excerpt Module #886389

IT-Service
Participant

This reply has been marked as private.

July 10, 2017 at 6:14 pm in reply to: Sucess Form #818910

IT-Service
Participant

Right….

July 10, 2017 at 2:24 pm in reply to: Sucess Form #818743

IT-Service
Participant

Hi,

it is viewed but they have to scroll a bit to the top..

Regards

July 3, 2017 at 3:29 pm in reply to: Logo Slider #815925

IT-Service
Participant

Hi Sarah,

thx…you can close it…

Regards,
Andy

July 3, 2017 at 10:24 am in reply to: Logo Slider #815775

IT-Service
Participant

Hi Yigit,

thx for the tip!

Got it!

THX a lot!

Regards,
Andy

June 29, 2017 at 7:08 pm in reply to: Logo Slider #814637

IT-Service
Participant

Of course…

THX

June 29, 2017 at 6:35 pm in reply to: Logo Slider #814632

IT-Service
Participant

Hi Yigit,

awesome! THX….

And can I show up the slider the same style on mobile versions?

Regards,
Andy

June 28, 2017 at 2:05 pm in reply to: Logo Slider #813808

IT-Service
Participant

Ah ok…sorry…

June 27, 2017 at 10:29 am in reply to: Table Layout Iphone6 #813336

IT-Service
Participant

Victoria thx a lot!

I decided to use different content on the mobile version.

So you can close the ticket…
Regards,
Andy

June 22, 2017 at 9:18 pm in reply to: Table Layout Iphone6 #811830

IT-Service
Participant

THX Victoria,

I did the change but this does not fix the problem really ;(

Regards,
Andy

June 20, 2017 at 2:17 pm in reply to: Tab Section #810366

IT-Service
Participant

Got it…

THX a lot!

June 20, 2017 at 10:10 am in reply to: Tab Section #810268

IT-Service
Participant

Hi Jordan,

thx for your response….

But I can`t see anything from the screenshot you provided me ;)

And also I can not find the setting in the tab section?

Regards

May 12, 2017 at 8:51 am in reply to: Mobile Menu #792156

IT-Service
Participant

Morgen,

so müsste es richtig sein….

May 10, 2017 at 2:03 pm in reply to: Mobile Menu #791080

IT-Service
Participant

Hi Andy,

jetzt ist es ständig sichtbar :D Ok…brauche also wirklich Deine Hilfe!

Zugangsdaten solltest Du bekommen haben,

VG
Andi

May 4, 2017 at 4:16 pm in reply to: Mobile Menu #787914

IT-Service
Participant

Hi Andy,

das wird leider nicht klappen, da man sich nur über einen VPN einloggen kann.

Könnte man das auch über eine TeamViewer Session vereinbaren?

VG
Andi

May 2, 2017 at 5:09 pm in reply to: Mobile Menu #786552

IT-Service
Participant

Hi Andy,

ok ich kläre das ab und reiche Ihn dann an Dich weiter. Für welche Email Adresse soll ich das einrichten?

Danke Dir!!!

VG
Andi

May 1, 2017 at 9:16 am in reply to: Mobile Menu #785593

IT-Service
Participant

Moin Andy,

ich finde den Code kein zweites mal!? Vielleicht stelle ich mich auch einfach nur an :D

VG
Andi

April 28, 2017 at 12:26 pm in reply to: Mobile Menu #784481

IT-Service
Participant

Danke für das schnelle Feedback!

Habe den Code entfernt aber hat sich nichts geändert…

VG
Andi
Author

Posts

Viewing 29 posts - 1 through 29 (of 29 total)