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Viewing 30 posts - 1 through 30 (of 32 total)
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  • Hi there,
    I am contacting you regarding another website. https://pistachiotesting.com/rws/

    I am having the same issue I mentiomned anbpve but woth a different site that I am building.
    Again for some reason the home page under the dashboard won’t load under admin. The page views ok on the browswer but when I open it to edit under admin I get a spinning wheel for ages and no contents showing to edit.

    This is really important as it keeps happening and I dont know why. Last time I had to rebuild the page which wasnt efficient. I have tried to unpate the plugin to the lastes and still wont work. Please help and advise.

    Looking forward to your prompt reply.
    Thanks
    Emmy

    Below are login detaikls you might need.

    Hi Victoria,

    Thank you for your reply. Below are the admin logins to have a look.

    Many thanks
    Emmy

    Hi Rikard,

    Thank you for the reply, please try the logins below. I’ve updaets the password so this should work.

    Many thanks
    Emmy

    in reply to: Triangle Section divider #1178220

    No Thats Perfect.. Thants

    We can close it.

    Thanks

    in reply to: Triangle Section divider #1178123

    Thank you very much.

    in reply to: "reset all options"-tab #1154630

    Hi Rikard,
    I believe this is an issue that Enfold never addressed and lots of people have made that mistake as it is easily done and there is NEVER a pop up message to confirm if you want to reset options even if pressed by mistake. I have dome that mistake befoorwe and I can see from the support logs that it has been an onging issue.

    Thank you Yigit for offering a solution, I have been using this code as soon as I start working on an Enfold websigte and that ios loads as this button is really a killer and should be put somewhere else where its not being pressed by mistake all the time.

    Thanks
    Emmy

    • This reply was modified 5 years, 1 month ago by Emmygraph.
    in reply to: Contact Form – Auto responder email subject won't update #1147264

    Hi Victoria,
    I have taken it off as it broke the site everytime I added it. I tried both the Functions under the Child and under the Main theme any whenever I add it, the site goes down.

    Please advise,

    Thanks
    Eman

    in reply to: Contact Form – Auto responder email subject won't update #1146453

    Hi ,

    Any answer or update on the above open ticket.. it has been more than three days.

    Emmy

    in reply to: Enfold Contact Form – Email Subject Field Not Working #1145149

    Hi Victoria.
    Thank you vwery much fro your reply. I had tried to add it to the Functions.php and as soon as I add the whole website crashes and a message says. ‘The site is experiencing technical difficulties.’

    I have tried three times and tried on both the finctions uinder Child and also under the main theme.

    Not sure what I am doing wrong. Below is the code I was adding. Please help :) Thanks and look forward to your prompt reply.

    ===============

    add_filter(‘avia_contact_form_args’, ‘avia_contact_form_args_mod’, 10, 2);
    function avia_contact_form_args_mod($form_args, $post_id) {
    $form_args[‘autoresponder_subject’] = ‘My custom autoresponsder subject.’;
    return $form_args;
    }

    =================

    in reply to: Enfold Contact Form – Email Subject Field Not Working #1145033

    Hi all,

    I am having the same issue. Could you please let me know where I need to add this filter that you mentioned as a solution… in which PHP file?

    add_filter(‘avia_contact_form_args’, ‘avia_contact_form_args_mod’, 10, 2);
    function avia_contact_form_args_mod($form_args, $post_id) {
    $form_args[‘autoresponder_subject’] = ‘My custom autoresponsder subject.’;
    return $form_args;
    }

    Thanks
    Emmy

    • This reply was modified 5 years, 2 months ago by Emmygraph.
    in reply to: Quick CSS area – empty #1116426

    Hi Victoria,
    I already did that, I clicked and swapped to the parent them under Apperance>themes. But the CSS area was still empty.
    Thanks
    Emmy

    in reply to: Quick CSS area – empty #1116013

    Hi Nikko,
    Thank you for your reply. When you Say Maoin… do you mean Main?
    I have also tried that and the Quick CSS area is still Blank. Not sure where is the website calling the css from?
    Looking forward to your reply.

    Emmy

    in reply to: Quick CSS area – empty #1115851

    HI Nikko,

    Thank you for your reply. The theme is an enfold child theme and I have used one of the demos.
    I have logged in to the FTP and opened the files you mentioned but they are still not showing all the changes I already did to the quick CSS area. where could they be stored? where is the website calling the css from?

    Sorry please help as I need to make some alterations and change some of the styles I added on the quick CSS area.

    many thanks
    Emmy

    in reply to: Quick CSS area – empty #1113918

    HI There,

    This issue has also happned on another website I am working on.

    Please help. Logins below.
    Thanks
    Emmy

    in reply to: child theme after I already created the website #1111581

    Thnak you very uch and I shall let you know if it works

    in reply to: child theme after I already created the website #1111580

    I need to go to try this. Will make a back and and try. worried I woud break it.

    in reply to: HELP:: The site is experiencing technical difficulties #1111579

    Hi This is sorted now thanks

    Hi,

    Thank you for your reply, Not sure what you mean by the details don’t work I double checked the logins and I can login to the FTP account. Please help. I am running PHP 7.2.

    DO I need to fix one of the codes in the functions.php file. the error log mention that.
    Thanks

    in reply to: new google font not showing #1078031

    Hi Rikard,

    Thank you for your reply, well after failing to make any of the above work I then searched and just installed a plugin called Google Fonts for WordPress.

    Thanks
    Emmy

    in reply to: Add Google font #1077142

    Hi Mike I have opened a whole new topic about the whole issue :) and I have included my login.
    :)
    thanks

    in reply to: Add Google font #1077036

    non of the above worked and I have tried on two different enfold websites :) not sure what I am doiung wrong.
    Thanks

    in reply to: Add Google font #1075846

    HI There,
    I have tried the code above as advised but the font didn;t appear under in the drop down menu for header fonts:

    Code added to functions.php :
    add_filter( ‘avf_google_heading_font’, ‘avia_add_heading_font’);
    function avia_add_heading_font($fonts)
    {
    $fonts[‘Saira Semi Condensed’] = ‘Saira Semi Condensed’;
    return $fonts;
    }

    Have also uploaded the font using Import/Export tab ubdwee enfold but says Server not responding.

    Any help please
    thnaks
    Emmy

    in reply to: Can't load pages in admin to edit #934096

    HI there,
    Thank you very much for your reply. My colleague had the same issue and when I asked her she said that all I needed to do is to click on the Default Editor button then click back on Advanced Layout Editor.. then it would display the back end to edit.
    Not sure why it does that though. But at least I can edit the page now.
    Very strange.
    Thanks
    Emmy

    in reply to: Top Banner / Slider size view on mobile #817733

    Thank you very much

    in reply to: Top Banner / Slider size view on mobile #769935

    Isn’t there a way of doing it on the css files and media queries.?

    in reply to: ENFOLD THEME BROKEN #769917

    HI Nikko,
    Thank you for the quick response.

    I just tried this again Download a fresh copy from Theme forest. Uploaded it via FTP under the themes folder and tried to call it from the appearance section and it broke the WordPress site.

    So I uploaded my old version and it works with the Old version not the fresh new one. so problem still there.

    Thanks

    in reply to: Top Banner / Slider size view on mobile #768717

    Hi,

    Ive sent the links in the private area
    I would like to change the size of the slider on mobile view. They look too narrow on mobile.
    Please let me know wjat I need to do on css. :)
    Thanks
    Emmy

    in reply to: Website suddenly not view properly #717883

    HI Yigit,

    Thank you for your prompt reply. The Admin area shows that I have the latest version although I now its not and I don’t know how to update. I have the username and API code entered so it would update automatically but its not picking up the latest version.

    How can I sort this out.

    I’m sending you the login to the Admin area in the private Content area.

    It was working fine this morning.

    Thanks
    Emmy

    in reply to: Editing php area. Moving phone #529920

    Hi,

    Thank you for your reply. I need to have it inside the inner-container. so in the same container as the logo not at the top one. I did it before on another website (Please link but I don;t remember what I did.

    http://www.bmsi.co.uk

    Just to shoiw you what I mean.

    Thanks
    Eman

    in reply to: Logo/Partner Slider not appearing on Page. #529104

    Thank you Elliot,

    As you would see I have edited a few things in the Theme. Am I going to lose All the changes I already did?
    Emmy

Viewing 30 posts - 1 through 30 (of 32 total)