Page 356 – Support | Kriesi.at – Premium WordPress Themes

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February 3, 2015 at 5:38 pm in reply to: Resolution Issues with Internet Explorer 11 #390243

Elliott
Inactive Moderator

Hey!

Hmm, well it doesn’t seem to be happening on my end. It’s working great for you now that you used PNG?

Cheers!
Elliott

February 3, 2015 at 5:37 pm in reply to: Cannot customize theme Enfold: blank page #390240

Elliott
Inactive Moderator

Hey jorien!

Turn on WordPress debugging, http://codex.wordpress.org/Debugging_in_WordPress, and then check your server error logs for any useful information.

Let us know when your done.

Best regards,
Elliott

February 3, 2015 at 5:33 pm in reply to: Text ist cut off on iPad #390236
Elliott
Inactive Moderator
Hey antosi!

Try adding this to your custom CSS.
```
.av-special-heading { overflow: visible !important; }
```
Regards,
Elliott
February 3, 2015 at 5:32 pm in reply to: Code blocks suddenly not displaying #390232

Elliott
Inactive Moderator

Hey koken13!

I checked your source code but it’s displaying empty. What happens when you delete it and then recreate it? Does it do the same in other pages or just this one?

I noticed you have quite a lot of plugin scripts being loaded. Try deactivating all of your plugins to see what happens.

If your still having problems then send us a WordPress login and we’ll take a closer look.

Regards,
Elliott

February 3, 2015 at 5:24 pm in reply to: How to make header margin in mobile #390223
Elliott
Inactive Moderator
Hey thug0bin!

1. Your wanting to create some padding on mobiles so it looks like how it does on desktops correct? Try adding this to a codeblock element in the page content.
```
<style type = "text/css">
.responsive #top #main {
  padding: 50px !important;
}
</style>
```
If your only wanting a top margin then do this instead.
```
<style type = "text/css">
.responsive #top #main {
  padding-top: 50px !important;
}
</style>
```
2. Add this to your custom CSS.
```
.responsive .logo img {
  left: 50%;
  transform: translate(-50%);
}
.responsive .logo { width: 100% !important; }
```
3. It looks like you got this sorted already.

Cheers!
Elliott
February 3, 2015 at 5:18 pm in reply to: Testimonials in mobile view #390218

Elliott
Inactive Moderator

Hi nathancole!

Can you send us a link to your page? You can set your reply as private if you wish.

Also a screenshot highlighting how your trying to make them display would be great.

Cheers!
Elliott

February 3, 2015 at 5:16 pm in reply to: How to change the sidebar color #390216
Elliott
Inactive Moderator
Hi newtonlinchen!

This is kind of a difficult thing to do. I suppose the easiest way would be to create a 1030 x 1 png image and have the left side transparent and the right side the color of your sidebar and then add this to your custom CSS.
```
.right_sidebar .template-blog { background: url("URL to your image") !important; }
```
Best regards,
Elliott
February 3, 2015 at 5:11 pm in reply to: Slider or image in title area and header options #390212
Elliott
Inactive Moderator
Hi!

Try adding this to your custom CSS.
```
.av-main-nav > li:last-child > a {
  padding-right: 10px !important;
}
```
Regards,
Elliott
February 3, 2015 at 5:08 pm in reply to: Problems with slide out menu and website responsiveness on mobile devices #390210

Elliott
Inactive Moderator

Hi!

The logo size depends on the size of the header your using. Send us a link to your page and we’ll take a look. As for the menu issue you can use the code aghadiry posted.

Regards,
Elliott

February 3, 2015 at 4:20 pm in reply to: Not rendering on mobile #390157
Elliott
Inactive Moderator
Hi!

For the menu not closing try adding this to your custom CSS.
```
#wrap_all { position: relative !important; }
```
I’m not sure about the caching issue though. It looks fine on the Nexus 7 and iPod. I tried viewing a few other pages and navigating back but all of the elements display correctly.

Best regards,
Elliott
February 3, 2015 at 4:17 pm in reply to: Mobile menu showing at the side of pages #390155
Elliott
Inactive Moderator
Hey Trender!

We’ll have that fixed in the next update. In the meantime add this to your custom CSS.
```
#wrap_all { position: relative !important; }
```
Let us know if you see any other weird behaviours.

Regards,
Elliott
February 3, 2015 at 1:11 am in reply to: Masonry Grid not working on iPad Air #389786

Elliott
Inactive Moderator

Hi!

I don’t have an iPad to check on but it’s displaying fine with the Nexus 7. Is it doing the same when you view our demo?

http://kriesi.at/themes/enfold/blog/masonry-blog/

Regards,
Elliott

February 3, 2015 at 1:03 am in reply to: contact form – change reply to text #389784
Elliott
Inactive Moderator
Hi!

I didn’t test this but you can try adding it to the bottom of your child theme functions.php file.
```
add_filter( 'avf_form_from', 'enfold_customization_contact_form_etc', 10, 3 );
function enfold_customization_contact_form_etc( $from, $p1, $p2 ) {
	global $enfold_custom_from_header;
	$enfold_custom_from_header = $from;
}
add_filter( 'avf_form_mail_header', 'enfold_customization_contact_form_etc2', 10, 3 );
function enfold_customization_contact_form_etc2( $header, $p1, $p2 ) {
	global $enfold_custom_from_header;
	$header .= 'Reply-To: ' . $enfold_custom_from_header . '\r\n';
	return $header;
}
```
Best regards,
Elliott
- This reply was modified 10 years, 11 months ago by Elliott.
February 3, 2015 at 12:35 am in reply to: Share a post on facebook #389773

Elliott
Inactive Moderator

Hi szharas!

Install the WordPress SEO plugin, https://wordpress.org/plugins/wordpress-seo/, and then navigate to Dashboard > SEO > Social and check the “Add Open Graph meta data” option.

Regards,
Elliott

February 3, 2015 at 12:33 am in reply to: Smaller header for Blog-section #389772
Elliott
Inactive Moderator
Hi zahara_nabula!

Add this to your custom CSS.
```
.main-title { font-size: 24px !important; }
```
Cheers!
Elliott
February 3, 2015 at 12:28 am in reply to: Speech bubble around text #389768
Elliott
Inactive Moderator
Hi!

Alrighty, first off do this, http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/.

And then add a class of “speech_bubble” to the textblock element and then add this to your custom CSS.
```
.speech_bubble {
  border: 1px solid #e1e1e1;
  border-radius: 3px;
  padding: 10px;
background: #fcfcfc;
}
```
For the little arrow you will need to add this inside the textblock.
```
<div class = "arrow"></div>
```
And then add this to your custom CSS.
```
.speech_bubble .arrow {
  border-style: solid;
  border-width: 1px;
  height: 10px;
  left: 50%;
  margin-left: -5px;
  position: absolute;
  top: -6px;
  transform: rotate(45deg);
  width: 10px;
background: #fcfcfc;
border-color: #e1e1e1;
}
```
Best regards,
Elliott
February 2, 2015 at 10:53 pm in reply to: Setting Logo Size Different for Home Page #389721

Elliott
Inactive Moderator

Hey!

The open and closing PHP tags are for easily displaying javascript instead of echoing it out. It shouldn’t be causing errors as long as you already have PHP tags in the file. To make it easy you can use our child theme, http://kriesi.at/documentation/enfold/downloads/, and then paste the code into the bottom of the functions.php file.

Regards,
Elliott

February 2, 2015 at 10:49 pm in reply to: Adding custom post types and taxonomies to sidebar widgets #389717

Elliott
Inactive Moderator

Hi!

You could use this function, http://codex.wordpress.org/Function_Reference/get_taxonomies, to grab the terms and display them (there are code examples in the bottom of the page).

But I think it would actually be easier to use the custom menu widget and drag the categories over to menus that you create.

Cheers!
Elliott

February 2, 2015 at 10:43 pm in reply to: Mega menu does not open #389713

Elliott
Inactive Moderator

Hey a-l-p!

Your missing some CSS on those pages for some reason. Try updating Enfold to version to 3.0.8 and then deactivate all plugins and let us know when your done so we can take another look.

Best regards,
Elliott

February 2, 2015 at 10:37 pm in reply to: Customize shortcode for contact #389711

Elliott
Inactive Moderator

Hey Gurify!

Can you send us a link to your page and paste the full customization your doing here so we can get a better idea?

A screenshot highlighting what your trying to do would be helpful too.

Regards,
Elliott

February 2, 2015 at 10:33 pm in reply to: Contact form keeps resetting itself #389709

Elliott
Inactive Moderator

Hey lounge35!

Is it only that specific page where it is happening?

Make sure your using the latest version of Enfold, 3.0.8, and then deactivate all plugins and check again.

If it’s still happening then send us a WordPress login and we’ll take a look.

Regards,
Elliott

February 2, 2015 at 10:30 pm in reply to: Record of form submisisons #389706
Elliott
Inactive Moderator
Hey itchybrain!

There currently is no feature like that. It would take a lot of time and code to create one so it would have to be considered custom work.

If you want to try and code something yourself or have a freelancer create something then we have a hook you can use which is on line 624 in /enfold/framework/php/class-form-generator.php.
```
//hook to stop execution here and do something different with the data
$proceed = apply_filters('avf_form_send', true, $new_post, $this->form_params);
```
Regards,
Elliott
February 2, 2015 at 10:28 pm in reply to: Page export possible #389702

Elliott
Inactive Moderator

Hey BetuwePC!

We have a “template” feature when editing your pages where you can save a template of your content and then add it to other pages. I’m not sure if that is included when you export your theme settings in Dashboard > Enfold > Import/Export but you can try it.

You can also try doing this, http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/, and then copy all of the code in the debug view when editing your page and then paste it into your new site.

Cheers!
Elliott

February 2, 2015 at 10:22 pm in reply to: Enfold: Issue with WYSIWYG editor scrolling in Text Editor for Layout Builder #389695

Elliott
Inactive Moderator

Hi sethbutler!

Make sure your using Enfold 3.0.8 and then deactivate all plugins.

If that does not help then send us a WordPress login and we’ll take a look.

Best regards,
Elliott

February 2, 2015 at 10:20 pm in reply to: Footer Problem On Home Page #389693

Elliott
Inactive Moderator

Hi!

Go ahead and send us a WordPress login and we’ll take a look. You can set your reply as private if you wish.

Cheers!
Elliott

February 2, 2015 at 10:17 pm in reply to: Can't Enable Social Icons in Header and Footer #389689

Elliott
Inactive Moderator

Hey!

Thanks for posting your solution. Not really sure why the Firefox extension would be doing that. If anyone has any ideas then please share.

Regards,
Elliott

February 2, 2015 at 10:14 pm in reply to: Unable to put javascript into the Enfold Theme's pre-made buttons. #389687
Elliott
Inactive Moderator
Hi!

Try adding this part,
```
<script id="eztixKioskLinkId" class="1.10.1" type="text/javascript">
(function(){
  var ezLoad = document.createElement('script'); ezLoad.type = 'text/javascript';
  ezLoad.src = 'https://kiosk.eztix.co/js/ver'+parseInt(Math.random()*2147483647)+'/kioskIntegrated/kioskIntegratedExtLoader.js';
  var s = document.getElementById('eztixKioskLinkId'); s.parentNode.insertBefore(ezLoad, s.nextSibling);
})();
</script>
```
Right above line 184 in the footer.php file.
```
</body>
```
Regards,
Elliott
February 2, 2015 at 10:09 pm in reply to: read more tag is not working #389682
Elliott
Inactive Moderator
Hey LukasE!

Do you mean in the HTML editor? The read more tag should only be used in posts and the posts should not have our avia layout editor by default.

Send us a WordPress login and a link to your blog page and we’ll take a look.

Best regards,
Elliott
- This reply was modified 10 years, 11 months ago by Elliott.
February 2, 2015 at 10:06 pm in reply to: Redirect Author Picture link to another page #389679

Elliott
Inactive Moderator

Hi!

Send us a WordPress login and we’ll take a look.

Cheers!
Elliott

February 2, 2015 at 9:57 pm in reply to: Tables not showing properly on smartphones. #389670
Elliott
Inactive Moderator
Hi faterra!

On small screens there is not enough space for the tables so what we do is display them in columns.

You can use this CSS to display them.
```
.responsive .pricing-table.avia-desc-col { display: block !important; }
```
But they are not going to display like how your wanting so I recommend keeping them disabled.

Or you can consider moving the titles into each column instead of having them all in one column.

EDIT: Or another option would be creating two tables and then hiding one of them depending on the screen size via CSS.

Regards,
Elliott
- This reply was modified 10 years, 11 months ago by Elliott.
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