Forum Replies Created
-
Posts
-
I already have an Envato private token validated in Enfold. I’m a developer with licenses of Enfold installed on many sites. Am I going to have to do this for all of them? Can I recycle the tokens that I’ve already generated, or is there some difference between an “Envato private token” and an “Envato API Personal Token”? And do I have to put tokens in both Enfold and the Envato Market plugin?
I’m afraid that we’re still experiencing the problem, including when we tested the site on a tablet (Kindle Fire) on which we’d never viewed the site previously, and also in Chrome’s Developer Tools emulator, which should be immune to any caching issues.
We have no problem on desktop computers or phones, only on tablets in landscape orientation. I don’t know what to try next.
The problem has something to do with how far the page scrolls when you click a link in the sticky full-width submenu, but I don’t know where to look for the CSS or JS that controls that.
I’m afraid that doesn’t seem to have made any difference. In any case, the problem is occurring on any page that includes a full-width submenu, whether or not they have a slider at the top. (See Production and Water Management for more examples.)
We’ve gone live with the site, even though we haven’t solved this issue. I’ve included the updated URL in the private content.
I tried that, but that changes the way the scroll behaves everywhere throughout the site and on all devices. We’re only encountering the problem on tablets in landscape orientation.
