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  • Hi Rikard,
    I’m talking about the full width submenu in the links that I am attaching. In the mobile version, clicking on the submenu items “le camere” “i servizi” “gallery” “faq” and “contattaci” do not lead to the section of the page, but always to the top of the page. Why?

    Hi Rikard,
    I have seen the new page and everything seems ok, but why is it not like that for all the other pages of the site?

    Another important thing to fix is the top menu not working in the mobile version. The links to the sections of the page do not work. On the desktop it is ok. Find the top menu on the pages birkin-marina, birkin-porto-1870, birkin-castello and birkin-apartments.

    Hi,
    The problem is not between backend (visual editor) and frontend (online page https://birkinhotel.com). The problem is on the version of the preview page because it is different from the online frontend page.

    The same problem occurs in the code editor, which is different from the work done on the visual editor. As if the code editor didn’t save anymore! This problem is present for all pages of the web site!

    Other problems encountered:

    1. The full-width submenu on the mobile no longer works. Menu links work perfectly on desktop, but on mobile you click to go back to the top of the page, as if the anchor text isn’t working.
    2. On mobile, the block code present for example on the home page does not return the correct font (Side). On another Enfold site this does not happen to me (the code and the theme are the same).
    3. In some pages (for example Collection) the filling between one section and another has some bugs. The correct size is never displayed between sections during installation. This problem occurs on both the desktop and mobile versions.

    the example screenshots of the errors: https://drive.google.com/drive/folders/15moV6hQ4z1D1pFHSL9iFzM6RYxXj4Rlc?usp=sharing

    I really need to resolve these issues before delivering the site to my client.

    Thank you

    • This reply was modified 3 years, 8 months ago by EdoardoFadda.

    Hi Rikard,
    I just found another problem. The full width submenu on the mobile no longer works. Menu links work perfectly on desktop, but on mobile clicking takes you back to the top of the page, as if anchor text doesn’t work.
    How can I solve? Why has this version of the theme given me so much trouble? It had never happened before.

    ATTENTION: If another user, besides me, saves from the code editor, it will be brought into online production, losing all the work done on the visual editor visible online today. It is important not to save the old “autosave” stopped two months ago.

    Thanks, I have reset the password.
    To see the error, just look at the page in visual editor and visual code mode. They are different and the correct one is the online page, for example the home page on http://www.birkinhotel.com, and not the preview page. In the latter it is as if the bailouts had stopped two months ago.

    Hey Rikard,
    I have updated the theme as recommended but the problem remains. The preview of the site is still wrong, as is the code. The correct version of the site is the online version, created with the visual editor.

Viewing 7 posts - 1 through 7 (of 7 total)