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  • in reply to: Blog image size #837131

    Great – many thanks! Andrea

    in reply to: Blog image size #836668

    Hi Rikard,

    Thank you for getting back to me. Yes, I know the image is displaying full width. This is because the image is HUGE. I would like to know what width – in pixels – an image should be to display full width? So that I am not creating unnecessarily large image files.

    Best wishes, Andrea

    in reply to: Blog image size #835771

    Hi Sarah,

    Thanks for getting back to me. I’ve provided the link in Private Content.

    Thanks, Andrea

    in reply to: Adding video to LayerSlider #811530

    Many thanks Victoria – we have it working now!

    However, we have another issue now.. the video is looping within the LayerSlider. On my computer, it loops once before moving on to the next slide (which is as we want it) but on other computers it is looping 2 or 3 times before moving on to the next slide.

    Do you know how to set the video slide to loop just the once?

    Many thanks, Andrea

    in reply to: Adding video to LayerSlider #810250

    Hi Basilis / Victoria,

    This has been an ongoing dialogue since 31 May (almost 3 weeks), and we have got nowhere. I think it would be helpful if only one of you – Basilis or Victoria – helps us. This is taking too long and sorry, but you are both losing the thread..

    We need the video to display in the Home page slider, which it does not. See slide 2. As noted, we have also placed the video below the Home page slider to illustrate that there is not a problem with the video.

    Many thanks, Andrea

    in reply to: Adding video to LayerSlider #808904

    Hi Victoria,

    I’m not sure what the problem was, but the website is loading fine now.

    Please can you check out why the video is not displaying in the Home page slider.

    Many thanks, Andrea

    in reply to: LayerSlider size issue #808902

    Yes, this can be closed, thanks Mike.

    in reply to: Adding video to LayerSlider #805531

    Hi, I’ve added the video on the home page (please view) – it works fine, but we’d like it in the header on some pages.. If you can investigate please as we want to complete this site soon..

    thanks

    Andrea

    in reply to: Adding video to LayerSlider #805245

    Hi,

    V. sorry to chase… Have you had a chance to take a look yet?

    Many thanks, Andrea

    in reply to: LayerSlider size issue #804976

    Hi Victoria,

    OK – I understand. It doesn’t really help, but I do now understand what is going on.

    Many thanks for clarifying, Andrea

    in reply to: Easy slider issue #804969

    Thanks Victoria,

    I’d just like to know what dimensions (width x height) to create Easy Slider slideshow images at :)

    Now I have a width – 1310px – and I know that the Easy Slider setting ‘Slideshow Image Size’ doesn’t necessarily display images at the size that you select from the options available.

    So, I am creating images at 1310px wide and 47 px height. And, I have set the ‘Slideshow Image Size’ to ‘No Scaling’. The images don’t display at 1310px (even when the browser window is full width), but the proportions are Ok.

    Many thanks, Andrea!

    in reply to: Adding video to LayerSlider #804463

    Hi Basilis,
    thanks for replying.
    info below for the site

    thanks

    Andrea

    in reply to: Adding video to LayerSlider #803987

    hi, can someone give us some feedback as to the issue sent on the 1st June please? see below

    Hi,
    We did try that https://youtu.be/MqJH1fmBoJg and have reset it for you to see, same issue its not picking up the URL/setting?..
    http://176.32.230.26/albahighlandcottages.co.uk/ – second slide

    thanks for your help…
    Andrea

    in reply to: Easy slider issue #802621

    Hi Victoria,

    See for example, this page: http://176.32.230.26/albahighlandcottages.co.uk/ptarmigan-cottage/

    I have included WP login details in the Private Context box.

    To recap, I set the slideshow image size as: Featured (1500×430). I then created an image sized 1500px width x 430px height. I left one of the Enfold demo images in the slideshow. So, the slideshow has 2 images: one created by myself and an Enfold demo image.

    The two images display with a different height. Neither image displays at 1500px x 430px. And the Enfold demo image is cropped top and bottom.

    Many thanks, Andrea

    in reply to: Logo width issue #802614

    Hi Rikard,

    Yes it does work thanks – if we set the height of the .av-log-container to the same height as the .logo omg (i.e. it didn’t work at 116px). So, that was the only reason for the query.

    But, the logo is now as we wanted, so no worries. Many thanks again for your help!

    Andrea

    in reply to: Adding video to LayerSlider #802592

    Hi,
    We did try that https://youtu.be/MqJH1fmBoJg and have reset it for you to see, same issue its not picking up the URL/setting?..
    http://176.32.230.26/albahighlandcottages.co.uk/ – second slide

    thanks for your help…
    Andrea

    in reply to: Logo width issue #802090

    Many thanks John!
    Just checking – did you mean for the height of the .av-log-container to be 138px?

    in reply to: LayerSlider size issue #801975

    Hi John,

    I have provided 3 screen grabs in the Private Content box:
    – Home-Page-Slider.jpg. This is a screen grab of the Home page slider
    – Test-Image.jpg. This is the image that we created at 1140px wide and 470px high
    – Slider-Settings.jpg. This is a screen grab of the slider settings: Canvas width: 1140; Canvas height: 470; and Max-width: 100%.

    You will see even though the image we created is the exact same size as the slider canvas settings, the the slider crops the image top and bottom.

    Your advice is much appreciated, Andrea

    in reply to: Easy slider issue #801888

    Hi there,

    I’m following up on an Easy slider issue. Victoria asked me to provide temporary admin access to our website – which we did. But I didn’t hear back. I can see a conversation between Antonio Geradi and John Torvik, so I’m writing again in case our post somehow got lost in the mix.

    To recap, I have set the slideshow image size as: Featured (1500×430). Therefore, I created an image sized 1500px width x 430px height. However, when the slideshow plays:
    1. Neither image displays at 1500×430
    2. Within the slideshow, the height of the image that I created is different to the height of the demo image in the slideshow. I.e. the depth of the slideshow changes. Shouldn’t all the images in the slideshow be sized 1500×430 pixels?

    Many thanks, Andrea

    in reply to: Easy slider issue #801177

    Hi Victoria,

    Yeah, I’ve made an assumption that if I’m setting the slideshow image size to one of the defaults – currently Featured (1500x 430) – and I create an image using those dimensions, it will fit perfectly (the screen size is larger than 1500) and scale down proportionally on smaller devices. It’s the seemingly random cropping that I’m struggling with.

    I’ve included admin access in the private content below.

    Many thanks, Andrea

    in reply to: LayerSlider size issue #801175

    Many thanks Victoria! I’ve included access details in the Private Content.

    in reply to: Logo width issue #801174

    Thanks Victoria. I’ve included the details in the Private Content below. Thanks!

Viewing 22 posts - 1 through 22 (of 22 total)