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  • Please help? Still not sure why the shortcode isn’t working properly inside the excerpt section?

    Hi Rikard,

    Thanks! Everything seems to be working again. The only pressing issue we have left is the written code for the buttons doesn’t seem to be working (please see link attached in private content).

    Under each product is a short description, then a button that is supposed to be linked to the appropriate page. Since doing the update, the button just shows up as written code. Any idea how to fix this?

    Thank you!

    We would also be perfectly happy to have someone go in and take a look at what is happening in order to help us fix it. Details are below in the private section.

    We are also having this same issue.

    A couple weeks ago there was an issue with our menus. We were unable to edit them. Our web host logged into our WordPress account and updated our site to the latest version of WordPress, along with updating all of our plugins. This fixed the menu issue, however we then started seeing the issue with the Avia Builder continuously loading, leaving us unable to edit any of our content.

    We have since updated Enfold to the most recent version of the theme, and also double checked all plugins. It has not solved the issue. Our tech guy is away for 2 more weeks and we have some fairly upset clients on our hands. We need this issue fixed ASAP.

    Another point worth mentioning is that we are using a child theme. I don’t know if this somehow needs to be updated as well? We are not well versed in website development, so some help and direction would be very useful for us.

    Thank you.

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