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Hi Yigit!
Yes, it’s working with the .webm File, but it seems .webm is not support by Safari so far. I get a blank black screen on an mobile iOS Device, because it doesn’t fall back to the m4v file at all in the english version.
It tried to apply the m4v Video to the responsive mobile container, but there I get also a black blank screen. Only the .webm files seems to be working in english versions. Strange behaviour!
Can you review this, if you get a blank black screen on iOS as well? Any suggestions?
It’s a real bummer, that the included theme feature does not work. So we have to install and use another plugin to accomplish the cookie management. However we will take a look into Borlabs.
Thanks for the help. Thread can be closed.
Hi Ismael!
How is it going? I need to get my staging environment back. ;)
We set up the cookie modal Window on our company page as well and we encountered the same error. This site has some few operational plugins installed without woocommerce or other big fancy stuff. I think, it’s common error with the theme.
You can take a look at http://www.dinitech.at, where the META Facebook Pixel still fires at startup.
Hi Ismael!
For sure your cookie modal window is working without the plugins activated which are responsible for setting the custom cookies. ;)
I left activated the following plugins:
- WooCommerce (needs to be activated for the tracking plugins
- Facebook for WooCommerce (Custom Tracking)
- WooCommerce Pixel Manager (Custom Tracking)
- WPML
There is no JS Error, but it is still firing on site startup. Can you have a second look?
Hi Ismael!
Did you find out, which plugin is causing the error? Did you left the plugins for tracking active?
We are aware of the JS Errors. It is caused by the plugin Scrolly, but we have to find a propriate replacement for this first.
Hi Ismael!
We updated the theme to the latest version, error is still here. You can find the credentials in the private content box. It’s the Staging Environment and it’s backed up, so feel free to test everything you want.
Hi Ismael!
We tried all your advices and cookies still fire right at the start. In the documentation there is written that the cookies have to be in the same domain. META and Google set their cookies a little bit different in the domain:
We found the rascal who is causing the error: Scrolly | WPE ScrollMagic
The Plugin is up to date. :(
Hi Rikard!
You can see the problem on the Homepage of https://www.nrgkick.com/ as well on any other site featuring the full screen slider.
