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  • in reply to: Advanced Layout Editor not working #984264

    Thank you Rikard, your log directed me in right direction towards fixing the issue.
    Just so you know, it was due to the change in permission to my WP-Includes sub folders and some file, that this problem occurred. My hosting support said, it was due to some files in those locations being flagged during their occasional heuristic scans. They had removed the execute permission, and hence the problem.
    I did complete malware scan of the directory and thereafter enabled execute permissions for those location and the Layout editor started working normally, haven’t faced any issue since then.

    Will reachout if any additional help needed. Thank you ‘again’ for the prompt support and directions.

    Best Regards / Dharam

    in reply to: Advanced Layout Editor not working #983547

    Hello,
    I just spoke to my hosting support and reviewed all permissions and they are R/W/E similar to the other installation in my another domain with enfold, where Advanced Layout is working fine.
    In case there was any over sight by hosting support, Can you please let me know what resources/files specific to Enfold, needs to be checked for permission issues.

    Regards/Dharam

    in reply to: Advanced Layout Editor not working #983525
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    in reply to: Advanced Layout Editor not working #983431

    i did it didnt fix the isuue..so reenabled it as some plugins are essential…for now i have disabled again, you may take a look if u want…issue still persists

Viewing 4 posts - 1 through 4 (of 4 total)