Hi mcraig77!

Do you mean the sorting that is at the top of that page right now?

Regards,
Devin

Both pages have a padding of 50px at the top that I can see when inspecting using dev tools right now.

You can also try switching to one of the twenty something themes and see if its a theme related issue or possible an issue with the WordPress install. I can’t see anything from the theme having that effect so I would guess, like with Yigit, that its coming from somewhere else.

If it is still happening with any of the default themes running the best resource to get additional help would be the general WordPress forums as they deal with more general WordPress issues.

It doesn’t look like any of the other support crew has had any issue but looking at your site again I have one idea on why it might be happening for you. Since the grid is displayed using the masonry script it doesn’t assign the positions of the items until they are loaded in. So if a user has a poor connection and scrolls down to quick or just has a slow render of the content there could be a point at which items aren’t loaded in fully.

Unfortunately there is no fix for that as far as I know since its the other side of the coin when using the isotope script. The content needs time to render so either having less items or smaller image sizes so there is less chance of that happening would be your best fix to make sure it doesn’t happen to others.

Hi mcraig77!

That is a question you’ll need to ask on the WooCommerce forums as the WooCommerce plugin and best practices change a bit more than we can keep track of consistently.

http://wordpress.org/support/plugin/woocommerce

Best regards,
Devin

Hi pcschool!

You are still using version 2.5.2 of the theme and need to be using 2.8.1 which has the most recent fixes and updates.

For a quick guide on updating your theme take a look at this video on updating the Enfold theme via FTP: https://vimeo.com/channels/aviathemes/67209750

Best regards,
Devin

Hi!

I would guess a conflict with one of the active plugins. The numbers aren’t getting the correct visibility applied to them so they are staying hidden. I added:

.js_active .avia-animated-number-title {
 visibility: visible; 
}

to your Quick CSS but it looks like the server has some server side caching so its not getting updated on the front end. Either that or there is something else preventing the enfold.css from getting updated.

Regards,
Devin

This is what it looks like in Chrome for me:

You can also check the font on google fonts directly and see how it renders there.

Hey ProMathTutor!

For the permalink issue, make sure you’ve re-set the home page in the theme options to the “new” home page.

Also make sure your WordPress settings for the home page and blog page are not set specifically so that the theme can be the point at which they are set.

You can also try changing the permalink settings to default and then back again. The home page ‘page’ permalink will show as whatever that page is titled but when viewing the actual home it shouldn’t show anything (this is just in general for any WordPress theme).

If you want us to take a look respond here with a private reply and admin credentials so we can log in and check things out first hand as well.

Cheers!
Devin

Hey Effektid!

I’m not really sure what you mean. There are only a few instances of items that will purposely open in a new tab but generally this is not a complaint I’ve ever heard before.

Best regards,
Devin

Hey!

The only thing that it could be then would be an incorrect API or username. You can of course always update manually which is under 10 minutes to do and fairly simple.

Take a look at this video on updating the Enfold theme via FTP: https://vimeo.com/channels/aviathemes/67209750

Best regards,
Devin

The current implementation isn’t going to be changed any time soon. Its set up in a way that it works across browsers, loads with the ALB and degrades effectively.

You can use the Code element to add in your own custom code or you can customize a color section background however you want.

Hey!

I’ll skip past the trying to figure out why for now and see if we can’t get things back to normal first. Add the function at the following link to your functions.php file just after if(isset($avia_config['use_child_theme_functions_only'])) return; :

http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

This will enable the debug field so you can easily copy the shortcode data out for that page and paste it into another page. If, once the page is copied over from one debug field to the other, things still aren’t working then you can re-build the page from scratch.

Before any of this you can also try deactivating all active plugins which has a small chance of randomly causing something to go wrong but its unlikely in your case.

Regards,
Devin

Hi!

The background effects/positioning is going to have some small differences depending on the users browser and how the page is set up. Looking at it now the image is not noticably skewed but its using the css3 background-size: cover which you can read about here: http://css-tricks.com/perfect-full-page-background-image/

The effect is that its using the browser spec to fill the container with the image.

Cheers!
Devin

Hey!

That is not a function that the theme currently has available. Templates are one-time snapshots of the page you are saving that can then be added in to any other page.

So you would need to create a page for just the section you want to save, then save it as a template. Each time thereafter that you would update it you would need to re-save the template and then go through each page to delete the old section and add the new one.

Alternatively you could copy out the raw shortcode data from the debug field and then paste them into the other pages but that is prone to errors.

Cheers!
Devin