Hi!

iPhones last I checked will not autoplay any video under any conditions. The user must have control of starting the video and needs to click on it, press play etc in order for it to start.

Is it working if you click on the image/video area?

Cheers!
Devin

We aren’t able to debug/re-write code or css for you but in general the css syntax looks like this:

So you have the selector and then the declarations. Each declaration is typically on a new line with the curly brackets enclosing all of them. For media queries, the curly brackets of the media query enclose anything you want to be in that media query.

To add a phone icon you can generate the icon shortcode and then copy out the html for it and add it into the field. Ex:
<span class="av_font_icon avia_animate_when_visible av-icon-style- avia-icon-pos-left avia_start_animation avia_start_delayed_animation" style="color:#ffffff; border-color:#ffffff;"><span class="av-icon-char" style="font-size:20px;line-height:20px;" aria-hidden="true" data-av_icon="" data-av_iconfont="entypo-fontello"></span></span>

Hey!

What is actually happening is that you are setting your widget content to a static width which isn’t planning for the site being responsive. So when the sidebar adapts to the browser width, the width you’ve set on those widgets is larger than the sidebars actual visible space.

So even if you do something like this to change the margin to be zero on screens below 1140px wide:

@media screen and (max-width: 1139px){
.inner_sidebar {
    margin-left: 0px;
}
}

The widgets still wont fit unless you change their widths to something ore like 180px since I don’t think Facebook has responsive code snippets at this point.

Regards,
Devin

Is it when turning the device or even on first loading the page or something else?

Hey!

That is a good solution for a performance improvement but I don’t know if that will have any effect on SEO at all. If its only effecting mobile users I don’t think it would effect things negatively but I can’t say for sure.

Best regards,
Devin

Hi!

I’m not sure I understand what the issue is. The menu appears to work correctly on your site right now in both desktop and mobile views.

Regards,
Devin

Hey SergeVG!

There are a couple of ways to do it but it depends on how comfortable you are with coding them. Using an iframe is the easiest but you could also create your own shortcode that pulls in the php page data.

Nothing wrong with using an iframe however. It just needs a bit of css to keep the frame full width usually.

Regards,
Devin

Hi bodnikwebservices!

What is the size you’ve set for the images on each page?

Right now you are forcing the images to a size that is causing them to be skewed in the catalog view. (175×305). If you remove that css snippet then they all should be displayed correctly.

Best regards,
Devin

Hi romero2!

Unfortunately you’ll need to use a third party plugin for more advanced filtering like that. The built in portfolio and gallery elements only support a single level of sorting and it only sorts what is visible on the page.

Regards,
Devin

Hi KK!

Unless you’ve done any changes to the theme files you won’t lose anything when you update.

If you want to download a pre-created child theme we have one to download here: http://kriesi.at/documentation/enfold/using-a-child-theme/

We don’t have anything written or recorded at the moment for creating a child theme and moving to it after setting up the main site but I’ll add it to my to-do list.
Edited as details are included on the theme documention site.
Regards,
Devin

• This reply was modified 10 years, 5 months ago by Devin.

Hey!

For me at least, using IE9 on Windows 7 I don’t see what browser shots shows. Maybe its taking the screenshot too early or its an un-updated version of IE9.

This is what I see:

Regards,
Devin

Hi smorrone!

When you updated over FTP did you change the name of the theme or anything like that?

I’m getting a 403 error when trying to access the wp-admin to log in so I’m not sure what is happening there.

Try re-naming your plugins folder to temp-plugins and see if you can log in then. That will temporarily deactivate all of your plugins. Then when you change the folder name back to plugins it should keep them deactivated so you can re-activate one at a time.

When disabling any caching plugin make sure to always clear the cache its using so that its not still pulling it up on the front end even with it not active.

Best regards,
Devin

Hi!

The sortby is a WordPress parameter not the theme. That function gives the user the ability to easily tap into the core WordPress function but what you are looking for is to add something new to WordPress.

Events, as a post type, are supported. How they are viewed by WordPress is: a post type. The date is just some meta data added on that could easily be any other value.

Best regards,
Devin

Hey Julie!

Please don’t create new topics on issues that are still waiting on an answer. Kriesi has a private queue and we will often close a topic so that we don’t need to keep responding with “Kriesi hasn’t been able to respond yet”.

We see and respond to each and every post that comes up on the forums but for issues we on the support crew can’t answer immediately its up to Kriesi’s availability to check on.

You can of course always ping him on twitter if you are impatient.

Best regards,
Devin

Hey Mohan-Iyer!

See: http://kriesi.at/documentation/enfold/change-the-footer-text-and-link/

Regards,
Devin