Forum Replies Created
-
Posts
-
Hi Ismael,
Thanks for your help the HTTP ERROR 500 is solved but the website is completely messed-up.
Below you have a link to the demo website (This is how it should look) and the link to the actual website which is completely messed-up.
You also have the login information for both if you want to compare the back end (theme version, wp-version, plugin version). I don’t know what is causing this but it’s very not how it should look.
Thank you!
Hi Basilis,
You can do whatever you think that will resolve the problems. Under the public_html folder, I have a backup.
Thank you!
To be honest it’s been more than 3 years that I’m working with the Enfold theme and it’s the first time that I have so many issues not resolved. Usually, when I have an issue it’s resolved quickly but now it’s very a nightmare.
It’s been more than 1 month that I’m waiting for help to solve the problem. The problem is directly related to sales, so it’s affecting the MONEY… One month is very big for a business.
Hopefully, this problem will be resolved VERY soon otherwise I will need to start working with another theme because I can’t wait anymore.
See below you have all the login information as well as the FTP information if it can help you find and resolve the problem.
Best Regards!
Hi Victoria,
See the below error…
[06-May-2018 14:59:13 UTC] PHP Warning: include_once(cell.php): failed to open stream: No such file or directory in /home/julietadmin/public_html/wp-content/themes/julietretro/config-templatebuilder/avia-shortcodes/grid_row/grid_row.php on line 13 [06-May-2018 14:59:13 UTC] PHP Warning: include_once(): Failed opening 'cell.php' for inclusion (include_path='.:/opt/alt/php71/usr/share/pear') in /home/julietadmin/public_html/wp-content/themes/julietretro/config-templatebuilder/avia-shortcodes/grid_row/grid_row.php on line 13 [06-May-2018 14:59:14 UTC] PHP Fatal error: Cannot redeclare av_upcoming_events_fallback() (previously declared in /home/julietadmin/public_html/wp-content/themes/julietretro/config-templatebuilder/avia-shortcodes/events_upcoming/events_upcoming.php:15) in /home/julietadmin/public_html/wp-content/themes/julietretro/config-templatebuilder/avia-shortcodes/events_upcoming.php on line 13 [06-May-2018 15:03:18 UTC] PHP Warning: include_once(cell.php): failed to open stream: No such file or directory in /home/julietadmin/public_html/wp-content/themes/julietretro/config-templatebuilder/avia-shortcodes/grid_row/grid_row.php on line 13 [06-May-2018 15:03:18 UTC] PHP Warning: include_once(): Failed opening 'cell.php' for inclusion (include_path='.:/opt/alt/php71/usr/share/pear') in /home/julietadmin/public_html/wp-content/themes/julietretro/config-templatebuilder/avia-shortcodes/grid_row/grid_row.php on line 13 [06-May-2018 15:03:18 UTC] PHP Fatal error: Cannot redeclare av_upcoming_events_fallback() (previously declared in /home/julietadmin/public_html/wp-content/themes/julietretro/config-templatebuilder/avia-shortcodes/events_upcoming/events_upcoming.php:15) in /home/julietadmin/public_html/wp-content/themes/julietretro/config-templatebuilder/avia-shortcodes/events_upcoming.php on line 13 [06-May-2018 15:05:51 UTC] PHP Fatal error: Cannot redeclare av_upcoming_events_fallback() (previously declared in /home/julietadmin/public_html/wp-content/themes/julietretro/config-templatebuilder/avia-shortcodes/events_upcoming/events_upcoming.php:15) in /home/julietadmin/public_html/wp-content/themes/julietretro/config-templatebuilder/avia-shortcodes/events_upcoming.php on line 13 [06-May-2018 15:06:05 UTC] PHP Fatal error: Cannot redeclare av_upcoming_events_fallback() (previously declared in /home/julietadmin/public_html/wp-content/themes/julietretro/config-templatebuilder/avia-shortcodes/events_upcoming/events_upcoming.php:15) in /home/julietadmin/public_html/wp-content/themes/julietretro/config-templatebuilder/avia-shortcodes/events_upcoming.php on line 13Another week and no update yet?
I know you are working on it but we really need a solution asap!Thank you!
Best regards!
Hi guys,
I do not want to harass you, but we are talking about a major bug for all e-commerce websites created with Enfold and we really need a solution ASAP.
I know you are working on a solution but could you please prioritize this because it’s been more than a week now that we are waiting for a solution and our clients are very unhappy with that.
Thank you.
Best regards!
Hi Victoria, did your devs find a solution for the “This product is currently out of stock and unavailable.” issue?
It’s kind of urgent as for the moment the website is useless with this error.
Thank you.
Best Regards!
Error _Log
[04-Apr-2018 11:47:17 UTC] PHP Warning: array_keys() expects parameter 1 to be array, null given in /home/julietadmin/public_html/wp-content/plugins/woocommerce/templates/single-product/add-to-cart/variable.php on line 24 [04-Apr-2018 11:47:19 UTC] PHP Warning: array_keys() expects parameter 1 to be array, null given in /home/julietadmin/public_html/wp-content/plugins/woocommerce/templates/single-product/add-to-cart/variable.php on line 24This is the error in the error_log file.
Regards!
Hi Victoria,
Yes, the Gift Card was a test and it works, but all other products are variable.
Best Regards!
Hi Victoria,
Thanks for your help.
I managed to partially solve the problem by changing the code in the product_snippet_button.php file as explained on the topic, but now all the product are out of stock “This product is currently out of stock and unavailable.”
Do you have a solution for this issue?
Regards!
The major problem is the product pages.
– The Woocommerce products pages are completely broken. But only with Enfold the enfold them activated.
I tried many things but nothing works.
I need to find the problem asap and I can’t find it.
Please see the login information if you want to take a look at the back-End. I can give you an FTP access if you want.
Your help would be much appreciated.
Thanks
Hi Rikard,
As mentioned before I already tried to add these line to my wp-config.php and it doesn’t change anything.
define( 'WP_MEMORY_LIMIT', '256M' ); define( 'WP_MAX_MEMORY_LIMIT', '256M' );I don’t know what is going on but there is certainly a problem and I can’t find it.
Hi Ismael,
Thanks for your help but unfortunately, it doesn’t change anything.
When I try to see a product page, it gives me this error. and it completely broke the pages.
Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 262144 bytes) in /home/julietadmin/public_html/wp-includes/post.php on line 546 Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 262144 bytes) in /home/julietadmin/public_html/wp-includes/load.php on line 679Never mind, I found the solution…
#top.single-product .av-woo-purchase-button .price span{
text-decoration: none;
font-size: 24px;
line-height: 24px;
font-weight: 400;
padding: 5px 8px 5px 5px;
background-color: #af2731;
border-top-left-radius: 5px;
border-top-right-radius: 5px;
color: #ffffff;
}This is the code used if someone else needs it….
Hi John,
Thanks for your help.
What I want is to be able to apply the rule to affect only the price of the single products page which is created with the advanced layout editor and the products purchase button available on the advanced layout editor/plugin addition.I used this code but it also applies the rule to the price on the products slider as well as product grid and related products. I want it to be applied only to the single products page price.
#top.single-product .price span,
#top.single-product del, #top.single-product ins{
text-decoration: none;
font-size: 24px;
line-height: 24px;
font-weight: 400;
padding: 5px 8px 5px 5px;
background-color: #af2731;
border-top-left-radius: 5px;
border-top-right-radius: 5px;
color: #ffffff;
}Please see the attached screenshot.
Hi Guys and thanks for the tips.
I managed to have the title when hover the images but, I would like to replace the title under the images and have the excerpt instead.
Title on hover & excerpt under the images. Is that possible?
Thanks
Amazing !! Thanks guys, your help is always very appreciated. I’ll let you know when the website will be finish in order to show you what i was able to create with your help on the latest issues. ( because right now the site is at the beginning of creation)
Keep up the great work! *****Regards!
You are awesome !!! This is one of the reason I love working with enfold, the support is amazing, even when it’s a special request you are always there to help. kriesi should be proud to have a team like you guys.
Thanks a lot !!
Regards!
Benoit
Hi Vinay,
Thanks for the explanation. I’m using a child theme, so, will it be possible to break it free from it’s exciting container and place it inside the thumbnail container as you suggest ? The other option is a great alternative but if it’s possible i would really like to have it in the top corner.
Regards!
The first option with the jQuery was awesome, apart from the fact that the price is not good and displayed on all the products. Is there a way to use this method with a fix for the price problem ?
Thanks a lot for your help guys, much appreciated.
Thanks Ygit , It work for tablet but not for mobile ( see the website) and it dosent resolve the smaller grid problem.
Hi Vinay, Thanks for your help. Really appreciated.
But i have already tried this solution. The problem with this solution is that the price disappear if i use smaller products grid and it also disappear on tablet and mobile. With the other jQuery method i was able to create smaller grid without loosing the price and it was also responsive on tablet and mobile.
Good tip ! Thanks for your help Elliott, this should do it :) . I’ll try that and i’ll let you know if it work well.
Thanks Yigit, it works, but now i notice that the price is the same on each product and it display the price even on products without price ?
Thanks Yigit, You are a genius !!
But now, i have a duplicate price, one exactly at the appropriate place and the other at the original place.
Can you help me remove the original price.Thanks!!!
Thanks Elliott, the problem here is not really the fixed widget. My problem is that i need to have some anchors on the page that will be linked to the menu in the widget and as the sidebar widget is not working well with full width element I need another option to add anchors to the page without using full width element to be able to have the fixed widget beside and not under the content.
