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  • in reply to: Disable double ASCII encoding in Avia Form Builder forms #575709

    Dear Ismael,

    thank you for answering.

    ReachEdge is a traffic and conversion tracking system with several features. One of its features is form tracking, including both tracking of submit origin (online marketing channel wise) as well as tracking and reporting the content of submitted forms. Form submit content is tracked when submit button is hit by a user, however, when content is tracked, it appears in ASCII Codes in the ReachEdge Portal only for Enfold. ReachEdge Development found out that form fills are double encoded into ASCII when submitted, while the tracking program only use single decoding.

    Themes that are working fine are e.g. “tweentyeleven”. Also, you can have a look at a plugin that is used to install ReachEdge on WordPress https://github.com/reachlocal/reachedge-wordpress-4x-tracking-plugin

    Thanks a lot

    Veit

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